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BC.Game Casino- BC.Game closed my account without any reason

UNRESOLVED

Complaint Info

Disputed casino

BC.Game Casino

Reason

Other

Amount

$ 471.52

Posted on January 27, 2025

I got scammed, please help me.

BC.Game scam with me.

It was going perfectly well until I was losing, and as soon as I won, these people logged me out of the account.

I have 1400trx inside, and when i was trying to withdraw they logged me out automatically.

Now I cannot log in, I am unable to login into my BC.Game account and am getting an error 4001 - account verification is required.

I have 1400 trx, please help

Posted on December 5, 2024

Hello,

Please provide the UID so I can assist you with this.

Best Regards
Panda - BC.GAME

Posted on December 7, 2024

Hello,

Please complete your KYC and proof of ownership of account by email to [email protected] Once this is done we will assist you further with this complaint.

Best Regards
Panda - BC.GAME

AskGamblers
Posted on December 9, 2024

Dear @Shahji872,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if the required verification paperwork has already been sent to the BC.Game Casino team accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process. Should you refuse sending the required verification paperwork or fail to update your complaint in a timely manner, we will have no other choice but to reject the case and recommend you to forward it to the relevant regulatory body.

Thanks for your cooperation.

AskGamblers
Posted on January 27, 2025

Dear all,

This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.

Posted on January 28, 2025

Please find attached screenshot that my proof KYC completed still am struggling

Posted on January 30, 2025

Please dear askgambler recover my account with my money bc game scam with me

BC.Game Casino Complaints

  • 153 of 171 resolved
  • 1 day avg response
  • 1 week avg complaint life
  • 3,000 USD avg amount

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