Withdrawals and Deposits are Blocked
Batery Bet Account Number - 62684152
Hello Team,
I have not been able to perform any activity on my Batery Bet account for 4 days and I have been asked to go through verification for which I submitted the set of documents asked - Selfie with ID, ID Card with Administration Chat, ID Card. I have been asked to wait for 72 hours and that has been passed now and I have not seen any confirmation on verification. As per company's policy, verification must be completed within 72 hours and I thought that it would be completed earlier as well.
Now, Today Batery Bet administrator team came up with set of documents again - Aadhar Card, Selfie with UPI app, etc. which I have submitted and that has been accepted. Again I have been asked to wait more 48 hours. Seeing various complaints, I am very afraid regarding my hard earned money. When I deposited same amount of money everything was fine, at time of withdrawal and playing bet, account was restricted.
It's been 4 days and now additional 48 hours, I am very tensed and need an urgent help. Why this much time is required for verification, I am all OK for all kind of verification but this much of delay is not good for a customer.
Please help me to escalate this issue and help me on resolution.
I shall be highly obliged.
Best Regards.
Hello Team,
I have not been able to perform any activity on my Batery Bet account for 4 days and I have been asked to go through verification for which I submitted the set of documents asked - Selfie with ID, ID Card with Administration Chat, ID Card. I have been asked to wait for 72 hours and that has been passed now and I have not seen any confirmation on verification. As per company's policy, verification must be completed within 72 hours and I thought that it would be completed earlier as well.
Now, Today Batery Bet administrator team came up with set of documents again - Aadhar Card, Selfie with UPI app, etc. which I have submitted and that has been accepted. Again I have been asked to wait more 48 hours. Seeing various complaints, I am very afraid regarding my hard earned money. When I deposited same amount of money everything was fine, at time of withdrawal and playing bet, account was restricted.
It's been 4 days and now additional 48 hours, I am very tensed and need an urgent help. Why this much time is required for verification, I am all OK for all kind of verification but this much of delay is not good for a customer.
Please help me to escalate this issue and help me on resolution.
I shall be highly obliged.
Best Regards.
BateryBet Casino Complaint Stats
Resolved
199 / 204
Avg. Amount
$556
Avg. Complaint Duration
14 days
Avg. Response Time
2 days
BateryBet Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 120 out of 121 complaints in this category have been resolved.
This operator's average complaint duration is 14 days, while the average duration across all operators is 8 days.