Complaint #364 BateryBet Casino

Withdrawal section temporary unavailable

By Ankita

2 months ago

Dear AskGamblers Team ,

Subject:Request for Assistance Regarding BateryBet Account Restriction (ID: 35527789)

I am writing to seek your assistance regarding an issue I am facing with my BateryBet account (ID: 35527789).
my account has been restricted, and I am unable to access both the deposit and withdrawal sections. Whenever I try to use these features, it shows that the section is temporarily unavailable.

I have already submitted multiple requests to BateryBet support, but unfortunately, I have not received any proper response or clear explanation regarding this issue. This situation is causing me a lot of inconvenience and concern, as I am unable to manage my funds.
I kindly request you to help me connect with the BateryBet team or escalate this matter so that my issue can be resolved as soon as possible.

Your support in resolving this matter would mean a lot to me.

Disputed Casino BateryBet Casino

Reason Verification issues

Discussion

AskGamblers

• Support Team

1 month ago

Dear all,

Following a careful review and consideration of all the information, details and/or proof presented by the parties during the complaint process, the AskGamblers Complaint Team reached the conclusion that BateryBet Casino management acted in accordance with their Terms and Conditions.

Based on the abovementioned information, the AskGamblers Complaint Team considers this case resolved and it is now officially closed. While we understand this might not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed ADR entity.

Ankita

1 month ago

Are you a scammer or a fraud website?What am I not able to prove? Can I know? You are saying on your own that I am not able to prove something, but what exactly do I have to prove? Can you clearly tell me?
I have a big amount in my ID, and you have blocked it. That is why it feels like a scam. You are already having a worst rating on every platform.
I will complain about your website to the “Curaçao gaming
. I will also mail your promoter faf du plessis.
This is a very worst and scam website. Don’t invest your hard-earned money here. They always have several reasons to not give money, and they have their own rules to take money from Indian users .
Believe me, if you lose money in betting, it will not hurt you that much. It hurts more when this type of scammer website takes your money.

Warning to all users: once you deposit money, it becomes very difficult to withdraw.
Warning again: they will ask for documents again and again but still not approve.
Warning again: they will delay until you give up.
Warning again: your hard-earned money is not safe here.

Warning: they will keep your account under review without any clear reason.
Warning: they may block your account when you try to withdraw.
Warning: they will not give proper answers to your questions.
Warning: they will only reply “please wait” again and again.
Warning: your verification may never be completed.
Warning: they will find new excuses every time.
Warning: your money can get stuck for many days.
Warning: they will not give a clear timeline.
Warning: support team may ignore your messages.
Warning: you may not get your money back easily.
Warning: they will make the process confusing.
Warning: rules may change when you request withdrawal.
Warning: they may reject your documents without explanation.
Warning: they will not tell exactly what is wrong.
Warning: your trust can be broken very easily here.
Warning: they may hold your funds without proper reason.
Warning: delays will keep increasing again and again.
Warning: they may stop responding after some time.
Warning: your account can stay blocked for long time.
Warning: they will test your patience continuously.
Warning: you may feel helpless after depositing money.
Warning: they will not take responsibility properly.
Warning: you may not get any proper support.
Warning: they will not resolve issues quickly.
Warning: excuses will keep repeating.
Warning: they will not value your time.
Warning: your complaints may be ignored.
Warning: they will avoid giving clear answers.
Warning: they may hold your withdrawal request.
Warning: you may not understand their process.
Warning: they will create unnecessary complications.
Warning: your funds may remain locked.
Warning: they will not give proper updates.
Warning: you may keep waiting without result.
Warning: they will not solve your problem easily.
Warning: your money can be at risk here.
Warning: they will not respond on time.
Warning: they may delay verification intentionally.
Warning: your requests may stay pending.
Warning: they will not provide clear proof.
Warning: you may feel cheated in the end.
Warning: they will not complete process quickly.
Warning: your patience will be tested again and again.
Warning: they may never give final solution.
Warning: your experience can become very frustrating.
Warning: think many times before investing your money here.

I am giving all these warnings because I am facing this problem myself.

Ask Gambler remove this website from your complaint section and report about them and cancel there licences.

BateryBet Casino

• Representative

1 month ago

Dear Ankita,

Unfortunately, due to the fact that you cannot proove your credentials we cannot complete your verification process due to rule 4.4 "The Company reserves the right to block the accounts of Users who have reported false data, as well as to deny them the payment of any winnings..."

Best regards,
Batery.

Ankita

1 month ago

No reply received yet ,
Why are u wasting time baterybet , this was not expected from your side.
Still account is showing restricted.

BateryBet Casino Complaint Stats

Resolved 161 / 166

Avg. Amount $646

Avg. Complaint Duration 13 days

Avg. Response Time 2 days

BateryBet Casino Complaints

See all complaints for this casino

No withdrawal received since 10 days

Dear Baterybet Team,

Batery ID: 66056652

Administration Ticket No: 23952858

My withdrawals are showing as Completed but funds have not been received:

1) ₹9,000 — 15 June, 15:41:21

Reference No: 12460775411

2) ₹10,000 — 15 June, 15:27:53

Reference No: 12460757956

I have already provided my bank statement, transaction records, screenshots, and required details, but the matter remains unresolved.

Your team asked me to wait 7 days, and after that another delay was given without proper resolution. This repeated delay is causing serious financial stress and concern.

Kindly provide immediately:

- Transaction proof

- UTR/bank reference details

- Clear explanation of completed status

I request urgent resolution and a transparent response.

Regards,

< first name removed >

Batery ID: 66056652

78h left

₹19,000

Withdrawal not received after 7 days

I have placed 2 withdrawals

1- Inr 50000 withdrawal no-12453373656

2- Inr 10618 withdrawal no -12453376646

Both the withdrawals were placed on 11 June 2026. Today its 18 June 2026, still the withdrawal is not recieved. I have raised the request but there is no update. Only they say they send the letter to the provider but nothing has changed yet, this has caused me total harrasment to my mental health from past 7 days I m just waiting for my withdrawal to be credited.

78h left

₹60,618

Deposit not credited more than 8 days

I have requested a withdrawal of rupees 50000 it's been 8 days and there is no response from them.kindly look in to this.the last with drawal of 50000.i have shared them the bank statement and all the details requested they have been closing the request stating that their provider is saying that the payment is made and after 6 days the request is still open no response

Resolved

₹50,000

Missing Withdrawals Despite Being Marked Successful

Complaint Against BateryBet – Missing Withdrawals Despite Being Marked Successful

I would like to file a complaint against BateryBet regarding two withdrawals that were marked as successful on their platform but were never received in my bank account.

Funds Missing :2010inr (1000 and 1010)

batery bet id 58213294

Withdrawal Details:

Withdrawal Amount: ₹1,000
Request ID: #23870382
Date & Time: 12 June, 13:40
Withdrawal no: 12455296831

Withdrawal Amount: ₹1,010
Request ID: #23955370
Date & Time: 12 June, 14:57
Withdrawal no:12455399165

Both withdrawals were processed and later marked as "successful" by BateryBet. However, the funds have never arrived in my bank account.

I contacted BateryBet support immediately after noticing the issue. They informed me that I should wait up to 72 hours for the funds to reflect in my bank account. I followed their instructions and waited the full period.

Now, more than 72 hours have passed, and neither of the withdrawals has been credited to my bank account. I have contacted support again, but the issue remains unresolved.

I am attaching my bank statements as proof that these transactions were never received. I request AskGamblers to assist in obtaining either:

The successful credit of both withdrawals to my bank account, or
A refund of the total amount of ₹2,010 back to my BateryBet account.

Thank you for your assistance.

76h left

₹2,010

Withdrawal marked as completed but INR 15000 not received

I would like to file a complaint against BateryBet regarding a withdrawal that has not been credited to my bank account.

On 05 June 2026, I submitted a withdrawal request of INR 15,000.

Withdrawal Details:

Withdrawal ID: 12444694867

Date: 05 June 2026

Time: 12:05 PM

Amount: INR 15,000

The withdrawal status on the BateryBet website is showing as "Completed", however, I have not received the funds in my bank account.

I initially contacted customer support and was informed that the withdrawal had been processed successfully and that I should wait up to 72 hours. After waiting for more than 72 hours and still not receiving the funds, I submitted another support request along with my bank statement showing that no such credit had been received.

In response, BateryBet informed me that they had forwarded the matter to their payment provider and requested that I wait up to 5 business days for an update.

I have fully cooperated with all requests and have provided my bank statement as proof that the funds have not been credited. However, I have still not received any proof of transfer, transaction reference from the payment provider, or confirmation regarding where the funds have been sent.

I am requesting BateryBet to provide proof that the withdrawal was successfully transferred, provide a valid payment/UTR/reference number, and investigate the missing withdrawal.

Credit the INR 15,000 to my bank account if the transfer has not actually been completed.

I respectfully request that AskGamblers assist in resolving this matter and obtaining a clear response from BateryBet regarding my withdrawal.

Thank you.

Resolved

₹15,000

My amount not received please assist

Hello askgamblers team and batery casino my gaming id number Id < sent to the casino > my amount 129711 inr. Please help me I submitted all documents but my account not verified. Please help me verify my account and allowed my withdrawal.

77h left

₹129,711

Deposit not credited 11000inr

Hello,

I am facing an issue with Battery Bet Casino regarding a deposit that has not been credited to my casino account.

Its been 4 days and still not credited.

Baterybet id 58213294.

Request id #23567588.

On **28 May 2026 at 3:01 PM**, I successfully transferred **₹11,000** via UPI to the payment account provided by the casino. The transaction was completed successfully according to my bank and Google Pay records.

But after the successful payment when I proceeded to put the UTR but was not able to put the UTR because the page got refreshed and after this incident I contacted the costumer care though live chat and request section still no resolution was found.

The payment was done through UPI (UPI Baterybet)

**Transaction Details:**

* Amount: ₹11,000
* Date & Time: 28 May 2026, 3:01 PM
* Payment Method: UPI (Google Pay)
* UPI Transaction ID: 123828779023
* Recipient: ROJGAR CENTER
* My Bank: Slice Small Finance Bank

Despite the payment being marked as successful, the funds have still not been credited to my Battery Bet casino account. I have already contacted customer support and provided proof of payment, but the issue remains unresolved.

I kindly request Battery Bet Casino to investigate this matter credit the ₹11,000 deposit to my gaming account immediately.

I am attaching the payment receipt as evidence of the successful transaction.

I am also attaching the request section chats also.

Thank you.

Resolved

₹11,000

My deposit was pending since April 8th

Hi team . I have deposited money 5000 on 8th April ..I have raised request but admin saying money not received. I have contacted to bank and bank confirmed money credited to beneficiary account. I have sent bank statement and payment screenshot couple of time and they didn't gave any response and finally they have closed my request ...if I raise again it will automatically closing my request. I am unable to contact even.

My Id < sent to the casino >

Resolved

₹5,000

Batery bet withdrawal problem please help me

Hello batery bet casino and askgamblers team solved my withdrawal problem my payment amount 178046 inr no any response by admin showing restricted all methods please help me and verify my gaming account. Already 10 days gone but your admin no any single response please understand my situation and verify my gaming account I submitted all documents but not responding by your team please help me and verify my account thank you askgamblers

Resolved

₹178,046

13 days passed withdrawal not received

I am writing to report an unresolved withdrawal problem I am experiencing with Battery Bet. I won money in the casino section and requested a withdrawal of ₹12,000 via bank transfer on 13 May 2026. Although more than 10 days have passed, this amount has still not been credited to my bank account.

Battery Bet support keeps telling me that they are working on it and are waiting for a reply from their provider. At the same time, they have marked my withdrawal as “completed” on their side. To help resolve the issue, I have already provided my bank statement, which clearly shows that no such credit of ₹12,000 has been received. In addition, I have screenshots of my withdrawal requests and the current status shown in my account, which I am ready to share as supporting evidence.

I kindly request that Battery Bet immediately transfer the pending ₹12,000 to my bank account or return it to my battery wallet and provide a clear explanation for this delay, along with an apology for the inconvenience caused. I expect this issue to be resolved as soon as possible

This is a serious matter.

Resolved

₹12,000