Mark all as read

Settings

Notifications
Casino Complaints

Withdrawal section temporary unavailable


user_avatar badge
By Ankita
5 months ago
Dear AskGamblers Team ,

Subject:Request for Assistance Regarding BateryBet Account Restriction (ID: 35527789)

I am writing to seek your assistance regarding an issue I am facing with my BateryBet account (ID: 35527789).
my account has been restricted, and I am unable to access both the deposit and withdrawal sections. Whenever I try to use these features, it shows that the section is temporarily unavailable.

I have already submitted multiple requests to BateryBet support, but unfortunately, I have not received any proper response or clear explanation regarding this issue. This situation is causing me a lot of inconvenience and concern, as I am unable to manage my funds.
I kindly request you to help me connect with the BateryBet team or escalate this matter so that my issue can be resolved as soon as possible.

Your support in resolving this matter would mean a lot to me.

Discussion

User name

Dear all,

Following a careful review and consideration of all the information, details and/or proof presented by the parties during the complaint process, the AskGamblers Complaint Team reached the conclusion that BateryBet Casino management acted in accordance with their Terms and Conditions.

Based on the abovementioned information, the AskGamblers Complaint Team considers this case resolved and it is now officially closed. While we understand this might not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed ADR entity.

User name loyalty-level-1
Are you a scammer or a fraud website?What am I not able to prove? Can I know? You are saying on your own that I am not able to prove something, but what exactly do I have to prove? Can you clearly tell me?
I have a big amount in my ID, and you have blocked it. That is why it feels like a scam. You are already having a worst rating on every platform.
I will complain about your website to the “Curaçao gaming
. I will also mail your promoter faf du plessis.
This is a very worst and scam website. Don’t invest your hard-earned money here. They always have several reasons to not give money, and they have their own rules to take money from Indian users .
Believe me, if you lose money in betting, it will not hurt you that much. It hurts more when this type of scammer website takes your money.

Warning to all users: once you deposit money, it becomes very difficult to withdraw.
Warning again: they will ask for documents again and again but still not approve.
Warning again: they will delay until you give up.
Warning again: your hard-earned money is not safe here.

Warning: they will keep your account under review without any clear reason.
Warning: they may block your account when you try to withdraw.
Warning: they will not give proper answers to your questions.
Warning: they will only reply “please wait” again and again.
Warning: your verification may never be completed.
Warning: they will find new excuses every time.
Warning: your money can get stuck for many days.
Warning: they will not give a clear timeline.
Warning: support team may ignore your messages.
Warning: you may not get your money back easily.
Warning: they will make the process confusing.
Warning: rules may change when you request withdrawal.
Warning: they may reject your documents without explanation.
Warning: they will not tell exactly what is wrong.
Warning: your trust can be broken very easily here.
Warning: they may hold your funds without proper reason.
Warning: delays will keep increasing again and again.
Warning: they may stop responding after some time.
Warning: your account can stay blocked for long time.
Warning: they will test your patience continuously.
Warning: you may feel helpless after depositing money.
Warning: they will not take responsibility properly.
Warning: you may not get any proper support.
Warning: they will not resolve issues quickly.
Warning: excuses will keep repeating.
Warning: they will not value your time.
Warning: your complaints may be ignored.
Warning: they will avoid giving clear answers.
Warning: they may hold your withdrawal request.
Warning: you may not understand their process.
Warning: they will create unnecessary complications.
Warning: your funds may remain locked.
Warning: they will not give proper updates.
Warning: you may keep waiting without result.
Warning: they will not solve your problem easily.
Warning: your money can be at risk here.
Warning: they will not respond on time.
Warning: they may delay verification intentionally.
Warning: your requests may stay pending.
Warning: they will not provide clear proof.
Warning: you may feel cheated in the end.
Warning: they will not complete process quickly.
Warning: your patience will be tested again and again.
Warning: they may never give final solution.
Warning: your experience can become very frustrating.
Warning: think many times before investing your money here.

I am giving all these warnings because I am facing this problem myself.

Ask Gambler remove this website from your complaint section and report about them and cancel there licences.
User name
Dear Ankita,

Unfortunately, due to the fact that you cannot proove your credentials we cannot complete your verification process due to rule 4.4 "The Company reserves the right to block the accounts of Users who have reported false data, as well as to deny them the payment of any winnings..."

Best regards,
Batery.
User name loyalty-level-1
No reply received yet ,
Why are u wasting time baterybet , this was not expected from your side.
Still account is showing restricted.

BateryBet Casino Complaint Stats

Resolved 198 / 203
Avg. Amount $559
Avg. Complaint Duration 14 days
Avg. Response Time 2 days

BateryBet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 119 out of 120 complaints in this category have been resolved.
This operator's average complaint duration is 14 days, while the average duration across all operators is 8 days.

BateryBet Casino Complaints

See all complaints for this casino
Amount deposited but funds not credited yet in gaming account

I have been using the batery bet site for about a month approx my gaming I’d is 86113728.


I deposited Rs. 25,000/- on September 20th in batery bet site.


The funds have not been credited. When I contacted the support chat, they said to wait for 3 hrs to reflect.


But even after 3 hrs as funds were not credited as instructed I raised the request with the administration team. The request no is 26247444.


But the team is not responding only it’s been 3 days they have not replied in that request window.


They said they have requested the payment provider for confirmation and would get response within 3 working days but it’s been 5 days since i have deposited and it’s beyond 3 business days.


Yet my funds were not credited to my gaming account nor refunded to my source account.


I have provided them the UTR no. along with the screenshot for reference yet they have not resolved the issue.


I have even contacted my bank for the same; they have mentioned that the transaction was successful and cannot be refunded.


Pls ask gamblers team to help me recover my amount.


There is no proper response from batery bet administration team as they are always sending generic copy paste messages telling me to wait but not resolving the issues.


I have never faced such an issue on any website till date. It’s been 5 days pls credit my funds to my gaming account.


I’m attaching the payment proof along with the response I have got from the administration team.

Chart Pointer
54h left
₹25,000
Deposit and withdrawal pending

< casino credentials sent to the casino >


​Complaint Description:

​I am submitting this formal complaint against BateryBet Casino regarding two uncredited UPI deposits totaling ₹50,000 INR and an unresolved withdrawal request of ₹30,000 INR, both pending for over a week without resolution from customer support.

​1. Uncredited Deposit #1: ₹30,000 INR

​Date & Time: 28 August 2026, 10:58 PM IST

​Amount: ₹30,000 INR

​Payment Mode: UPI (Google Pay)

​Recipient UPI ID / Name: 9401866630m@pnb / DEEP DEKA

​Bank UTR / UPI Reference ID: 624033824743

​Google Transaction ID: CICAgLiXluLbYA

​Debited Bank Account: ICICI Bank (A/C ending in 1858)

​Status: Fully debited from the bank account; not credited to Batery wallet for over 7 days.

​2. Uncredited Deposit #2: ₹20,000 INR

​Date & Time: 29 August 2026, 09:11 PM IST

​Amount: ₹20,000 INR

​Payment Mode: UPI (Google Pay)

​Recipient UPI ID / Name: paytm.s2ty52s@pty / Umesh Dangi

​Bank UTR / UPI Reference ID: 624199388651

​Google Transaction ID: CICAgLjfiZvCDw

​Debited Bank Account: ICICI Bank (A/C ending in 1848)

​Status: Fully debited from the bank account; not credited to Batery wallet for 7 days.

​3. Pending Withdrawal: ₹30,000 INR

​Amount: ₹30,000 INR

​Status: Requested and pending without clearance or credit to my bank account.

​Current Situation & Resolution Requested:

I have repeatedly contacted BateryBet live support and submitted official bank statements and transaction receipts showing successful debits and valid 12-digit UTR numbers. Support has only provided automated responses stating that the transactions are "under review with the payment aggregator," but no progress has been made.

​I request AskGamblers to intervene so that BateryBet management will:

​Locate and credit the ₹20,000 and ₹30,000 deposits to my player wallet (or reverse the funds back to the originating bank accounts if they cannot credit them).

​Approve and release the pending ₹30,000 withdrawal to my verified payout method.

​I have attached clear bank statements in PDF format along with transaction receipts confirming all UTR numbers and timestamps

Chart Pointer
95h left
₹80,000