Complaint #372 BateryBet Casino

Withdrawal not transferred to my bank account

By Harish5644

3 months ago

My withdrawal 60000 inr not credited to my Bank account 15 days gone. My gaming id < sent to the casino > Please check. I need emergency my amount. Please refund my amount to my gaming account. I want to continue playing in your website. Please refund my 60000 inr withdrawal.

Disputed Casino BateryBet Casino

Reason Delayed payment

Amount ₹60000

Discussion

AskGamblers

• Support Team

2 months ago

Dear @Harish5644,

Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.

Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

BateryBet Casino

• Representative

2 months ago

Dear Harish5644,

To solve the problem according to your request, we sent a letter to the provider on April 27th. Provider usually answers during 5 business days. Please wait. Please note that weekends are not business days.

Best regards,
Batery.

Harish5644

2 months ago

Askgamblers and batery bet still no any responsding.

BateryBet Casino

• Representative

2 months ago

Dear Harish5644,

If you have already contacted your bank regarding this transaction, then please provide us with their official reply. We will use it fo further investigation.

Best regards,
Batery.

BateryBet Casino Complaint Stats

Resolved 166 / 171

Avg. Amount $633

Avg. Complaint Duration 13 days

Avg. Response Time 2 days

COMPLAINT REFERRED BY AGCCS PARTNER Freakspin (110)

BateryBet Casino Complaints

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Withdrawal showing successfull but not reached to my account

Subject: Unresolved Withdrawal #12514128423 from Batery - Funds Not Received

To AskGamblers Complaint Team:

I am writing to file a complaint regarding a withdrawal issue on the Batery platform.

Account Details:

Account ID: 72052476

Account Holder Name: < full name removed >

Transaction Details:

Withdrawal Amount: ₹6,400

Transaction/Request ID: 12514128423

Date of Request: July 16, 2026

The Issue:

On July 16, 2026, I initiated a withdrawal of ₹6,400 to my bank account. Although the Batery platform interface currently displays the status of this request as "Completed," I have not received these funds in my bank account.

I have attached screenshots of the withdrawal request details and the status showing as "Completed" for your review.

I kindly request your assistance in investigating this discrepancy with the operator to ensure my funds are processed or to receive clarification regarding the status of this transaction.

Thank you for your time and assistance.

Best regards,

< full name removed >

PASSWORD for PDF -081020067869116131

84h left

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Withdrawal not credited in bank account

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The withdrawal amounts are ₹504 and ₹502, and the withdrawal IDs are 12510363389 and 12510529464.

This issue is causing me a lot of stress and inconvenience. I kindly request that you investigate this matter and credit my money to my bank account as soon as possible.

84h left

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5000 and 2000 not recieved

My deposit has not been received. Once 2000 and once 5000. It's been over a week, and still no deposit is credited to my account. Have messaged so many times, yet they keep telling me to wait. Have mailed too at support but still asking me to wait. Long long?. Always money is missing from baterybet. Kindly please resolve this issue. I am tired.

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I am not getting my withdrawal since long time

Casino Account number - 83669403

Ticket number - N° 24600178

Amount - 10900 INR.

I played here, won funds and withdrew them, but there was a problem with my bank that's why the withdrawal failed and I haven't received funds after that they showing 'complete' status to the transaction. Then I informed it to the admin, but admin is also not replying in the created ticket. I am frustrated due to their worst services because after submitting bank statement, they haven't returned my funds since 4 days. This is not good enough.

Please batery bet, give me my winnings back.

68h left

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Verification and withdrawal pending for 10 days

UID - 64046182

It has been over 10 days now, and they still haven’t unblocked my account.

I have provided all my documents, which are completely valid, but they keep demanding new ones every time.

There is over 80k in my account; I deposited more than 50k, and they blocked my account immediately. This is a total scam.

If you deposit money or win a large amount, they will block your account and refuse to give you your money.

Keeps demanding documents & blocking users (UID: 64046182)

67h left

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Deposit of inr 5000 not credited

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Withdrawal not received

I’m writing this complaint as I raised a withdrawal request on 6th July of ₹12000. It’s been three days it still shows processing. I’ve been contacting the support creating requests and sending mails but all I get are automated messages from the team. I don’t know what’s going on. Seeing all the reviews posted on this site seems like a scam. At first they told me to wait for 72 hours. It’s been more than that but no response, also no amount received. Please help me, here are attached proofs of the payment.

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Payout is not credited and no response

Hi Team,I have requested withdrawal for three 20000 inr on 2nd July 2026,2 out the three were credited to my account and I have been following up with them on the third withdrawal,I have not got any response they keep saying that they are following up with the provider and it's been 7 days now and their TAT is 72 hours for the withdrawal.kindly help please find the attached document and the transaction details below.

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Withdrawal marked as complete but amount not received in my bank account

I had submitted multiple withdrawals with Batery Casino; they have marked the same as completed. But the amount has not reached my bank account. I have raised the requests with them, but they are neither responding nor solving my issue.

I have also shared the bank statement with them, but they are not budging at all.

Screenshots of withdrawals and screenshots of requests raised are attached

40h left

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Not received my deposit amount around 14 days

It has been well over 12 days since I lodged my complaint, yet I still haven't received my deposit of ₹1,500. To make matters worse, another deposit payment of ₹1,601 has now gotten stuck as well. I request the Battery Bet app to credit the funds to my gaming account immediately; otherwise, I will file complaints on every available grievance platform. I am fed up with constantly waiting for responses—I just want my money. If this continues, I will have to advise the friends who trust this platform to stop playing here. One-off issues are understandable, but this has become a recurring drama. I feel like these people have started committing fraud.

ID:< sent to the casino >

Resolved

₹3,101