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Withdrawal not processed 10 days


2 years ago
Dear Askgamblers / Batery bet,

I am writing to inform you that my withdrawal has been delayed for the past week, resulting in my daily withdrawal limit being stucked and preventing me from participating in games on the batery bet site. I kindly ask for your assistance in processing my withdrawal and unfreezing the daily withdrawal request, as it has been pending for an extended period of time due to a technical error. Your prompt attention to this matter would be greatly appreciated. Despite the time frame of 3 hours to 2 days that was initially provided for each request on batery bet, the issue persists after a week with no progress made. I look forward to your prompt response and resolution of this matter.
Disputed Casino BateryBet Casino
Amount ₹30000

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
Dear team

I have just received money in my account. Thanks alot Askgamblers team to providing me end to end solution.

Now you may close my complaint thank alot again.
User name loyalty-level-2
Dear Askgamblers,

I am reaching out to inform you that Batery_bet refunded my 30k that was previously stuck yesterday. Today, I requested a withdrawal and the application indicates that it has been processed and completed, but the funds have not been credited to my bank account yet. I have attached a screenshot for your reference. I kindly ask that you investigate this matter and resolve the issue promptly.

Thank you.
User name

Dear all,

This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.

BateryBet Casino Complaint Stats

Resolved 168 / 173
Avg. Amount $626
Avg. Complaint Duration 13 days
Avg. Response Time 2 days

BateryBet Casino Complaints

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Deposit Stucked And No Response From BateryBet Casino

Dear AskGamblers Complaint Team, I am writing to officially lodge a formal complaint against Batery Bet regarding a missing deposit of INR 1,500 that was successfully deducted from my bank but never credited to my casino wallet. Furthermore, the casino has now completely cut off my communication channels after stalling for days. Case Details: Casino Name: Batery Bet Total Disputed Amount: INR 1,500Player Name: Casino Account ID/N< full name removed > Casino number: 39428664 Chronology of Events and Stalling Tactics15th July 2026 at 09:08 PM (IST): I made a successful deposit of INR 1,500 into my Batery Bet account. The funds were instantly debited from my bank account, but my casino balance remained at zero. Initial Support Request: I immediately raised a support request and provided my transaction proof. The support team told me to wait up to 3 hours for the transaction to process. The Second Delay: After 3 hours passed with no update, I contacted them again. This time, the timeline was drastically changed, and I was told to wait 3 business days for a manual review. No Response & Support Block: Once the 3 business days expired, I reached out to follow up on my missing money. The platform completely ignored my queries, gave zero updates, and has now blocked or restricted my ability to send messages through their customer support portal. Description of the Issue: Battery Bet has accepted my money from the banking gateway but is refusing to credit it to my account. They have given me an endless runaround of changing timelines (3 hours to 3 business days) only to completely ignore me and shut down my support chat features once those deadlines passed. This behavior is highly predatory. It prevents me from playing with my funds or withdrawing my money, and leaves me with no internal way to contact the platform. I have attached my bank transaction receipt showing the exact timestamp, amount, and the unique UPI Reference / UTR ID for this payment as irrefutable evidence. I request the AskGamblers team to step in, escalate this to a Batery Bet manager, force them to credit my INR 1,500, and restore my communication privileges. Thank you for your time and intervention. Sincerely, < full name removed >

Status solved Resolved
₹1,500