Complaint #414 BateryBet Casino

Withdrawal marked as completed but INR 15000 not received

By Abhi4u2112

15 hours ago

I would like to file a complaint against BateryBet regarding a withdrawal that has not been credited to my bank account.

On 05 June 2026, I submitted a withdrawal request of INR 15,000.

Withdrawal Details:

Withdrawal ID: 12444694867

Date: 05 June 2026

Time: 12:05 PM

Amount: INR 15,000

The withdrawal status on the BateryBet website is showing as "Completed", however, I have not received the funds in my bank account.

I initially contacted customer support and was informed that the withdrawal had been processed successfully and that I should wait up to 72 hours. After waiting for more than 72 hours and still not receiving the funds, I submitted another support request along with my bank statement showing that no such credit had been received.

In response, BateryBet informed me that they had forwarded the matter to their payment provider and requested that I wait up to 5 business days for an update.

I have fully cooperated with all requests and have provided my bank statement as proof that the funds have not been credited. However, I have still not received any proof of transfer, transaction reference from the payment provider, or confirmation regarding where the funds have been sent.

I am requesting BateryBet to provide proof that the withdrawal was successfully transferred, provide a valid payment/UTR/reference number, and investigate the missing withdrawal.

Credit the INR 15,000 to my bank account if the transfer has not actually been completed.

I respectfully request that AskGamblers assist in resolving this matter and obtaining a clear response from BateryBet regarding my withdrawal.

Thank you.

Disputed Casino BateryBet Casino

Reason Delayed payment

Amount ₹15000

Discussion

80 hours left for BateryBet Casino to respond.

Abhi4u2112

15 hours ago

Dear AskGamblers Team,

Thank you for your message.

I confirm that my previous complaint against BateryBet Casino has been resolved. I have already contacted the AskGamblers Support Team via email and received confirmation that the previous case has been reviewed and marked as resolved and closed.

Regarding the current complaint, I am fully cooperating with the complaint process and have already provided my bank statement and withdrawal details.

I am currently waiting for BateryBet Casino and their payment provider to provide proof of transfer, payment reference/UTR number, and an update regarding my withdrawal of INR 15,000 (Withdrawal ID: 12444694867), which was marked as completed on 05 June 2026 but has not been received in my bank account.

Thank you for your assistance and I look forward to a resolution.

Kind regards,
Abhishek

BateryBet Casino Complaint Stats

Resolved 157 / 162

Avg. Amount $656

Avg. Complaint Duration 13 days

Avg. Response Time 2 days

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Info:

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