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Verification pending from many days


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By Bolgam
1 year ago

My name is < full name removed >

I was playing in battery bet.

But after some time I was unable to bet deposit withdraw.

Then I contacted battery bet.

They ask me to submit documents.

After submitting documents.

They said me to wait 72 hours.

But more than 72 hours passed away.

I am daily waiting for there reply but I am not getting reply from them .

Please help me ask gamblers.

Id : 27012215

I am having 21237 rs in my account

And I am not able to deposit withdraw and play games.

Please sir help.

Disputed Casino BateryBet Casino
Amount ₹21237

Discussion

User name

Dear all,

Following a careful review of valid information and proof presented by BateryBet Casino management, the AskGamblers Complaint Team has reasonable grounds to suspect that the player might have been involved in committing potential fraudulent activities.

The AskGamblers Complaint Team maintains zero tolerance towards players trying to abuse our complaint service and not using it in a good faith. Therefore, we made the decision to reject this complaint and to impose a permanent ban on the player to use our services from now on.

User name
I have not get reply from 1 April ,
And the provided details are not edited,
And I am owning only one account.
Please give my winning.
U have even not seeing my provide details.
User name
Dear Bolgam,

After having studied the information you have provided for verification and the history of correspondance between us, we found out that unfortunately you failed to comply with our requirements. Moreover, the fact that you repeatedly provided us with forged proofs of your personal data, phone number and ID in particular (it is evident that photos and PDF documents were altered using Photoshop or similar software), is considered fraudulent from our side.

According to BateryBet Rules and Terms and conditions, you have breached rule 2.3 "If fraudulent actions are determined, as per the Agreement on Winnings related to Bets/Interactive Bets, withdrawing winnings, choosing Bets and using forged documents, the Betting Organiser has the right to stop such actions and contact law enforcement with a statement about the fraudulent actions committed" and article 4.4 of Terms and Conditions "The Company reserves the right to block the accounts of Users who have reported false data, as well as to deny them the payment of any winnings..."

Additionally, repeated attempts to forge phone number verifications are an indication for us that you can be the owner of multiple accounts on our platform, which is prohibited and is a violation of article 4.5 of Terms and Conditions "Each User can have only one account. Registered Users cannot re-register as a new client with a new name or a new email address. In case of violation of this rule, the company has the right to void all bets made by the User."

Thus, based on above mentioned reasons, we are not able to fulfil this complaint.

Best regards,
Batery.
User name
Ask gamblers send these details to them.
First I am not getting reply from 1 April.
And they replied me ( which is not my id )
Now if I have to waste again my 72 hours for this I will full frustrated.

BateryBet Casino Complaint Stats

Resolved 167 / 172
Avg. Amount $629
Avg. Complaint Duration 13 days
Avg. Response Time 2 days

BateryBet Casino Complaints

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Deposit Stucked And No Response From BateryBet Casino

Dear AskGamblers Complaint Team, I am writing to officially lodge a formal complaint against Batery Bet regarding a missing deposit of INR 1,500 that was successfully deducted from my bank but never credited to my casino wallet. Furthermore, the casino has now completely cut off my communication channels after stalling for days. Case Details: Casino Name: Batery Bet Total Disputed Amount: INR 1,500Player Name: Casino Account ID/N< full name removed > Casino number: 39428664 Chronology of Events and Stalling Tactics15th July 2026 at 09:08 PM (IST): I made a successful deposit of INR 1,500 into my Batery Bet account. The funds were instantly debited from my bank account, but my casino balance remained at zero. Initial Support Request: I immediately raised a support request and provided my transaction proof. The support team told me to wait up to 3 hours for the transaction to process. The Second Delay: After 3 hours passed with no update, I contacted them again. This time, the timeline was drastically changed, and I was told to wait 3 business days for a manual review. No Response & Support Block: Once the 3 business days expired, I reached out to follow up on my missing money. The platform completely ignored my queries, gave zero updates, and has now blocked or restricted my ability to send messages through their customer support portal. Description of the Issue: Battery Bet has accepted my money from the banking gateway but is refusing to credit it to my account. They have given me an endless runaround of changing timelines (3 hours to 3 business days) only to completely ignore me and shut down my support chat features once those deadlines passed. This behavior is highly predatory. It prevents me from playing with my funds or withdrawing my money, and leaves me with no internal way to contact the platform. I have attached my bank transaction receipt showing the exact timestamp, amount, and the unique UPI Reference / UTR ID for this payment as irrefutable evidence. I request the AskGamblers team to step in, escalate this to a Batery Bet manager, force them to credit my INR 1,500, and restore my communication privileges. Thank you for your time and intervention. Sincerely, < full name removed >

Status solved Resolved
₹1,500