Complaint #227 BateryBet Casino

This is a formal complaint regarding a failed deposit of ₹9800

By Abishek011

11 months ago

Message on forum

Dear Batery Bet Support Team,

This is a formal complaint regarding a failed deposit of ₹9800 made on **2nd July 2025 at 10:00 PM**, which has not been credited to my Batery Bet wallet till now.

UPI Ref No: 687246260123

Paid To: Ubaid Ahmad

(jkbmerc00689567@jkb)

Paid From: 6381696672@ptyes (Indian Bank)

Request ID: 17501128 (already raised with support)

I have contacted your support chat multiple times, and was informed a response would be provided within 3 business days. It has now passed that period without any refund or resolution.

Attached:

UPI transaction screenshot (payment completed)

Chat screenshot with your support agent This delay is unacceptable. I demand immediate resolution or refund. If I do not receive a satisfactory response within **48 hours**. I will escalate this issue through:

NPCI and UPI grievance redressal

Indian Bank's customer dispute

Consumer Court and public review sites

Kindly treat this as **urgent**.

Regards,

Mr Abishek R

Registered UPI: 6381696672@ptyes

Disputed Casino BateryBet Casino

Reason Amount not credited

Amount ₹13150

Discussion

AskGamblers

• Support Team

7 months ago

Dear all,

Following an email confirmation from the complaint's submitter, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

AskGamblers

• Support Team

7 months ago

Dear @Abishek011,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

BateryBet Casino

• Representative

7 months ago

Dear Abishek011,

As we can see, the deposit of 3350 rs (UTR: ***4029) was successfully credited to your Batery ID on 29.10 at 13:15 IST. Please check.

Best regards,
Batery.

Abishek011

7 months ago

Customer id 48897367

BateryBet Casino Complaint Stats

Resolved 158 / 163

Avg. Amount $653

Avg. Complaint Duration 13 days

Avg. Response Time 2 days

COMPLAINT REFERRED BY AGCCS PARTNER Apostaconfiavel (217)

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