Complaint #180 BateryBet Casino

Successfully credited from upi but not deposited in my wallet

By Abhijeet45

1 year ago

Message on forum

Dear Support Team,

I am writing to formally lodge a complaint regarding a failed deposit transaction on your platform Batery-Bets.in, which has not been resolved despite multiple follow-ups.

On 4th April, I successfully made a deposit of ₹1000 from my bank account, and the amount was debited immediately. However, even after four days, the funds have not been reflected in my Batery-Bets.in account. The transaction was confirmed by my bank, and I have all relevant details and proof of payment.

Following the issue, I raised a support ticket on your platform, expecting a quick response and resolution. Unfortunately, as of 8th April, there has been no update or acknowledgement from your team. This delay and lack of communication is both disappointing and unacceptable for a platform that handles user funds.

I request you to take immediate action on this matter. Either credit the deposited amount to my Batery-Bets.in account without further delay or initiate a full refund to my original bank account. Please also provide a clear update on the status of my support ticket, along with an estimated time frame for resolution.

For your reference, here are the transaction details:
• Date: 4th April
• Amount: ₹1000
• Status: Debited from bank, not credited to account
• Bank Reference/Transaction ID: 100136017298
• Support Ticket ID: 15862157
I trust that you will prioritize this issue and resolve it promptly. In case I do not receive a satisfactory response within 48 hours, I may be compelled to escalate this matter to the concerned regulatory authorities.

Thank you for your immediate attention.

Disputed Casino BateryBet Casino

Reason Amount not credited

Amount ₹1000

Discussion

AskGamblers

• Support Team

1 year ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

BateryBet Casino

• Representative

1 year ago

Dear Abhijeet45,

We are glad that your issue is settled. Please accepted our apologies for the inconvenience caused.

Regards,
Batery.

Abhijeet45

1 year ago

I got my money thank you batery

Abhijeet45

1 year ago

Thank you for the update. I’ll refer to request #15862157 for any further communication. Looking forward to a resolution soon.

BateryBet Casino Complaint Stats

Resolved 158 / 163

Avg. Amount $653

Avg. Complaint Duration 13 days

Avg. Response Time 2 days

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Funds Missing :2010inr (1000 and 1010)

batery bet id 58213294

Withdrawal Details:

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Date & Time: 12 June, 13:40
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Date: 05 June 2026

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Amount: INR 15,000

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* Payment Method: UPI (Google Pay)
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