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Restricted deposit and withdrawal functions


1 year ago
Dearsir I have deposited 4lack on November month 2024 and it's been 3.5 months since they removed withdrawal function from my account
After depositing the money immediately the function for withdrawal and deposit is restricted
The all money available in the Wallet is deposited through my card
No bonus was taken
I sent the documents also too then for verification purpose despite that they are closing the tickets without providing any solution on my issue

Account I'd 41574037

Please kindly help me in this
Disputed Casino BateryBet Casino
Amount ₹371000

Discussion

User name

Dear @Vardhan6300,

The AskGamblers Complaint Team is kindly asking you to assist the BateryBet Casino team further and send the required verification paperwork.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process, therefore please make sure to confirm by posting the public message if you have provided requested information.

Should you refuse sending the required verification paperwork, or fail to confirm, we will have no other choice but to reject the case and recommend you forwarding it to the relevant regulatory body.

Thanks for your cooperation.

User name loyalty-level-2
Dear askgamblers the statement is included all the deposits of the baterybet
But why baterybet is asking which is not relevant for them
Also they are ignoring my withdrawals from last six months please kindly help me
User name loyalty-level-2
There are no further transactions happened in my account after November 27
Also the bank account is already closed
So I only provided the bank statement after going to the branch
For your kind information the all deposits made to the baterybet is already showed in the bank statement
So any problem for you on this
User name
Dear Vardhan6300,

To resolve the issue we need the information that was required in request 14340170. Unfortunately, we have not received it yet.

Best regards,
Batery.

BateryBet Casino Complaint Stats

Resolved 167 / 172
Avg. Amount $629
Avg. Complaint Duration 13 days
Avg. Response Time 2 days
Apostaconfiavel
COMPLAINT REFERRED BY AGCCS PARTNER Apostaconfiavel (228)

BateryBet Casino Complaints

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Deposit Stucked And No Response From BateryBet Casino

Dear AskGamblers Complaint Team, I am writing to officially lodge a formal complaint against Batery Bet regarding a missing deposit of INR 1,500 that was successfully deducted from my bank but never credited to my casino wallet. Furthermore, the casino has now completely cut off my communication channels after stalling for days. Case Details: Casino Name: Batery Bet Total Disputed Amount: INR 1,500Player Name: Casino Account ID/N< full name removed > Casino number: 39428664 Chronology of Events and Stalling Tactics15th July 2026 at 09:08 PM (IST): I made a successful deposit of INR 1,500 into my Batery Bet account. The funds were instantly debited from my bank account, but my casino balance remained at zero. Initial Support Request: I immediately raised a support request and provided my transaction proof. The support team told me to wait up to 3 hours for the transaction to process. The Second Delay: After 3 hours passed with no update, I contacted them again. This time, the timeline was drastically changed, and I was told to wait 3 business days for a manual review. No Response & Support Block: Once the 3 business days expired, I reached out to follow up on my missing money. The platform completely ignored my queries, gave zero updates, and has now blocked or restricted my ability to send messages through their customer support portal. Description of the Issue: Battery Bet has accepted my money from the banking gateway but is refusing to credit it to my account. They have given me an endless runaround of changing timelines (3 hours to 3 business days) only to completely ignore me and shut down my support chat features once those deadlines passed. This behavior is highly predatory. It prevents me from playing with my funds or withdrawing my money, and leaves me with no internal way to contact the platform. I have attached my bank transaction receipt showing the exact timestamp, amount, and the unique UPI Reference / UTR ID for this payment as irrefutable evidence. I request the AskGamblers team to step in, escalate this to a Batery Bet manager, force them to credit my INR 1,500, and restore my communication privileges. Thank you for your time and intervention. Sincerely, < full name removed >

Status solved Resolved
₹1,500