Payment of 7800 declined multiple times
Dear ask gambler team, I am writing this complain against this casino because they have declined my payment multiple times even after I have provided all the documents, they asked me for verification purpose. I have applied for a withdrawal on March 5, 2025. They declined my Withdrawal asking my documents for verification. I have provided the documents and I was told to wait 72 hours for the result even in their term condition, it is mentioned that verification will not take more than 72 hours. I have provided them the documents they asked for but after 72 hours, they again asked for some unnecessary document, I provided them even those document. Then I was told to wait another 48 hours. It's now been almost 10 days. I have not receiving any satisfactory answer, and also the payment is on hold. in the attachment section, I am providing all necessary documents and the proof of chat. Please have a look and dear ask gambler team. Please help me resolving my issue. I will be very glad if you helped me in this issue.
The disputed amount is inr 7800
The disputed amount is inr 7800
BateryBet Casino Complaint Stats
Resolved
199 / 204
Avg. Amount
$556
Avg. Complaint Duration
14 days
Avg. Response Time
2 days
BateryBet Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 120 out of 121 complaints in this category have been resolved.
This operator's average complaint duration is 14 days, while the average duration across all operators is 8 days.