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By Aman K.
3 months ago
Im struggling since last 15 days but no one is helping and the Baterybet casino is continuously giving lame excuses and don’t even giving me any time frame to resolve my request. I request Askgamblers to take an action against this and help me to get my money back. I got to know about you from one of my friends so I have trust on you guys that you will help me getting my money back. I’m attaching all the request/complaints screenshots I have raised since 6th of February. There are 3 deposits since then.
1st deposit - 6th February (500 rupees)
2nd deposit - 13th February (1,000 rupees)
3rd deposit - 19th February (1,999 rupees)

Total of 3,499 rupees
Disputed Casino BateryBet Casino
Amount ₹3499

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-1
Yes I received that 500 rupees amount thank you and please close this complaint
User name

Dear @amnofficial1,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Hello!
Thank you for your patience and understanding. As we see, the issue is solved, and the remaining deposit of 500 INR has also been successfully credited on 10.03.2026 at 20:10:55 IST.
Thank you for contacting!

Regards,
Batery

BateryBet Casino Complaint Stats

Resolved 158 / 163
Avg. Amount $653
Avg. Complaint Duration 13 days
Avg. Response Time 2 days

BateryBet Casino Complaints

See all complaints for this casino
Withdrawal marked as completed but INR 15000 not received

I would like to file a complaint against BateryBet regarding a withdrawal that has not been credited to my bank account.

On 05 June 2026, I submitted a withdrawal request of INR 15,000.

Withdrawal Details:

Withdrawal ID: 12444694867

Date: 05 June 2026

Time: 12:05 PM

Amount: INR 15,000

The withdrawal status on the BateryBet website is showing as "Completed", however, I have not received the funds in my bank account.

I initially contacted customer support and was informed that the withdrawal had been processed successfully and that I should wait up to 72 hours. After waiting for more than 72 hours and still not receiving the funds, I submitted another support request along with my bank statement showing that no such credit had been received.

In response, BateryBet informed me that they had forwarded the matter to their payment provider and requested that I wait up to 5 business days for an update.

I have fully cooperated with all requests and have provided my bank statement as proof that the funds have not been credited. However, I have still not received any proof of transfer, transaction reference from the payment provider, or confirmation regarding where the funds have been sent.

I am requesting BateryBet to provide proof that the withdrawal was successfully transferred, provide a valid payment/UTR/reference number, and investigate the missing withdrawal.

Credit the INR 15,000 to my bank account if the transfer has not actually been completed.

I respectfully request that AskGamblers assist in resolving this matter and obtaining a clear response from BateryBet regarding my withdrawal.

Thank you.

Chart Pointer
52h left
₹15,000