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My deposit not received more then 20 days


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By Ajay S.
6 months ago
Dear Battery Casino Support Team,

I am extremely disappointed with your service. I made a deposit on 09.11 at 01:24, but the amount has still not been credited to my account. I have waited far beyond the expected time, yet there has been no proper response from your side.

I have also raised multiple complaints regarding this issue, including Complaint Request N°19719123, but still nothing has been resolved. This delay is very frustrating and unprofessional.

UPI Reference Number: 531373572547

Please look into this matter urgently and credit my deposit immediately. Kindly confirm the status as soon as possible.

Thank you.
Disputed Casino BateryBet Casino
Amount ₹2000

Discussion

User name

Dear @Ajay9289,

Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.

Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear Ajay9289,

Please clarify if this question is still relevant? Is a detailed statement available?

Best regards,
Batery.
User name loyalty-level-2
Ok i will provide you
User name
Dear Ajay9289,

Without a detailed statement we cannot proceed further with this investogation. Kindly provide us with a statement.

Best regards,
Batery.

BateryBet Casino Complaint Stats

Resolved 158 / 163
Avg. Amount $653
Avg. Complaint Duration 13 days
Avg. Response Time 2 days

BateryBet Casino Complaints

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Withdrawal marked as completed but INR 15000 not received

I would like to file a complaint against BateryBet regarding a withdrawal that has not been credited to my bank account.

On 05 June 2026, I submitted a withdrawal request of INR 15,000.

Withdrawal Details:

Withdrawal ID: 12444694867

Date: 05 June 2026

Time: 12:05 PM

Amount: INR 15,000

The withdrawal status on the BateryBet website is showing as "Completed", however, I have not received the funds in my bank account.

I initially contacted customer support and was informed that the withdrawal had been processed successfully and that I should wait up to 72 hours. After waiting for more than 72 hours and still not receiving the funds, I submitted another support request along with my bank statement showing that no such credit had been received.

In response, BateryBet informed me that they had forwarded the matter to their payment provider and requested that I wait up to 5 business days for an update.

I have fully cooperated with all requests and have provided my bank statement as proof that the funds have not been credited. However, I have still not received any proof of transfer, transaction reference from the payment provider, or confirmation regarding where the funds have been sent.

I am requesting BateryBet to provide proof that the withdrawal was successfully transferred, provide a valid payment/UTR/reference number, and investigate the missing withdrawal.

Credit the INR 15,000 to my bank account if the transfer has not actually been completed.

I respectfully request that AskGamblers assist in resolving this matter and obtaining a clear response from BateryBet regarding my withdrawal.

Thank you.

Chart Pointer
91h left
₹15,000