6 months ago
Dear Battery Casino Support Team,
I am extremely disappointed with your service. I made a deposit on 09.11 at 01:24, but the amount has still not been credited to my account. I have waited far beyond the expected time, yet there has been no proper response from your side.
I have also raised multiple complaints regarding this issue, including Complaint Request N°19719123, but still nothing has been resolved. This delay is very frustrating and unprofessional.
UPI Reference Number: 531373572547
Please look into this matter urgently and credit my deposit immediately. Kindly confirm the status as soon as possible.
Thank you.
I am extremely disappointed with your service. I made a deposit on 09.11 at 01:24, but the amount has still not been credited to my account. I have waited far beyond the expected time, yet there has been no proper response from your side.
I have also raised multiple complaints regarding this issue, including Complaint Request N°19719123, but still nothing has been resolved. This delay is very frustrating and unprofessional.
UPI Reference Number: 531373572547
Please look into this matter urgently and credit my deposit immediately. Kindly confirm the status as soon as possible.
Thank you.
AskGamblers
5 months ago
• Support Team
Dear @Ajay9289,
Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.
Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.
Thanks in advance for your cooperation.
BateryBet Casino
5 months ago
• Representative
Dear Ajay9289,
Please clarify if this question is still relevant? Is a detailed statement available?
Best regards,
Batery.
Please clarify if this question is still relevant? Is a detailed statement available?
Best regards,
Batery.
Ajay9289
5 months ago
• India
Ok i will provide you
BateryBet Casino
5 months ago
• Representative
Dear Ajay9289,
Without a detailed statement we cannot proceed further with this investogation. Kindly provide us with a statement.
Best regards,
Batery.
Without a detailed statement we cannot proceed further with this investogation. Kindly provide us with a statement.
Best regards,
Batery.
BateryBet Casino Complaint Stats
Resolved
158 / 163
Avg. Amount
$653
Avg. Complaint Duration
13 days
Avg. Response Time
2 days
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