Complaint #36 BateryBet Casino

Money not credited 5 days are over

By Sidharthgoraya

1 year ago

Dear Askgamblers/ batery bet

I deposited ₹9999.97 via Paytm to my Battery Bet account on October 12th 2024. However, despite five days having passed, the amount has still not been credited to my Battery Bet account. I have been waiting for the transaction to reflect in my account, but there has been no update or confirmation from the batery bet platform.

I have reached out to the Battery Bet support team multiple times to resolve this issue, but unfortunately, I have not received any prompt or helpful responses. This delay and lack of communication is concerning, and I am requesting your urgent assistance in ensuring that my money is either credited to my account or refunded. I kindly ask for your support in resolving this matter as soon as possible.

Askgamblers team I am attaching all screenshots for your reference. Kindly support.

Disputed Casino BateryBet Casino

Reason Amount not credited

Amount ₹9999.97

Discussion

AskGamblers

• Support Team

1 year ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Sidharthgoraya

1 year ago

I received my money kindly close my complaints thanks to Askgamble and baterybet.

Sidharthgoraya

1 year ago

Dear Askgamblers,

I have noticed that Baterybet has consistently failed to respond to other complaints on your platform. I am extremely disappointed with their service. Initially, I had to wait five days for my money to be credited, and during that time, I did not receive any response from them. Now, nearly the entire 96-hour period has passed—95 hours to be exact—and yet they still haven't made any effort to address my issue or reply to my complaint.

@Askgamblers kindly look in to this.

AskGamblers

• Support Team

1 year ago

Dear BateryBet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

BateryBet Casino Complaint Stats

Resolved 162 / 167

Avg. Amount $643

Avg. Complaint Duration 13 days

Avg. Response Time 2 days

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Transaction details:
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Sender Bank: DBS Bank Limited (XXXXXX129416)
Recipient UPI: ppqr01.sroxlm@iob
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Dear Baterybet Team,

Batery ID: 66056652

Administration Ticket No: 23952858

My withdrawals are showing as Completed but funds have not been received:

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Reference No: 12460775411

2) ₹10,000 — 15 June, 15:27:53

Reference No: 12460757956

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Kindly provide immediately:

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- Clear explanation of completed status

I request urgent resolution and a transparent response.

Regards,

< first name removed >

Batery ID: 66056652

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Complaint Against BateryBet – Missing Withdrawals Despite Being Marked Successful

I would like to file a complaint against BateryBet regarding two withdrawals that were marked as successful on their platform but were never received in my bank account.

Funds Missing :2010inr (1000 and 1010)

batery bet id 58213294

Withdrawal Details:

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Request ID: #23870382
Date & Time: 12 June, 13:40
Withdrawal no: 12455296831

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Request ID: #23955370
Date & Time: 12 June, 14:57
Withdrawal no:12455399165

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The successful credit of both withdrawals to my bank account, or
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Thank you for your assistance.

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