Kyc related
I am writing to file a complaint regarding the delay in processing my KYC verification.
On 22nd August 2025, I received a request from your baterybet to submit documents for KYC.
I submitted all required documents on 23rd August 2025.
I was informed by batery bet support that the KYC process would be completed within 72 hours.
However, today is 27th August 2025, and my KYC is still not completed.
No live support and gmail support no help.
I am unable to deposit and play and withdraw my fund.
I am frustrated last one he not solved my problem.
My fund is stuck in batery bet.
My account details are as follows:
Account ID: < sent to the casino >
BateryBet Casino Complaint Stats
Resolved
198 / 203
Avg. Amount
$559
Avg. Complaint Duration
14 days
Avg. Response Time
2 days
BateryBet Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 119 out of 120 complaints in this category have been resolved.
This operator's average complaint duration is 14 days, while the average duration across all operators is 8 days.