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Issue with my deposit


4 months ago
I have made a deposit of 6700 on 8 january 2026 but still. Not recieved in my bettery account id 75854075 kindly solve this. I have already raised request but no response no solution is provided till now very bad experience this was .kindly do it as soon as possible cause badly need my money. Already shared screenshot in the request
Disputed Casino BateryBet Casino
Amount ₹6700

Discussion

User name

Dear all,

Following an email confirmation from the complaint's submitter, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name

Dear @Vaniya113723,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear Vaniya113723,

The deposit of 6700 INR (UPI: *9266) was credited successfully to your Batery wallet on 20.01.2026 at 12:33 pm IST. Please check.

Best regards,
Batery.
User name


Dear @Vaniya113723,

The AskGamblers Complaint Team kindly asks you to clarify the total amount and currency of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

BateryBet Casino Complaint Stats

Resolved 158 / 163
Avg. Amount $653
Avg. Complaint Duration 13 days
Avg. Response Time 2 days

BateryBet Casino Complaints

See all complaints for this casino
Withdrawal marked as completed but INR 15000 not received

I would like to file a complaint against BateryBet regarding a withdrawal that has not been credited to my bank account.

On 05 June 2026, I submitted a withdrawal request of INR 15,000.

Withdrawal Details:

Withdrawal ID: 12444694867

Date: 05 June 2026

Time: 12:05 PM

Amount: INR 15,000

The withdrawal status on the BateryBet website is showing as "Completed", however, I have not received the funds in my bank account.

I initially contacted customer support and was informed that the withdrawal had been processed successfully and that I should wait up to 72 hours. After waiting for more than 72 hours and still not receiving the funds, I submitted another support request along with my bank statement showing that no such credit had been received.

In response, BateryBet informed me that they had forwarded the matter to their payment provider and requested that I wait up to 5 business days for an update.

I have fully cooperated with all requests and have provided my bank statement as proof that the funds have not been credited. However, I have still not received any proof of transfer, transaction reference from the payment provider, or confirmation regarding where the funds have been sent.

I am requesting BateryBet to provide proof that the withdrawal was successfully transferred, provide a valid payment/UTR/reference number, and investigate the missing withdrawal.

Credit the INR 15,000 to my bank account if the transfer has not actually been completed.

I respectfully request that AskGamblers assist in resolving this matter and obtaining a clear response from BateryBet regarding my withdrawal.

Thank you.

Chart Pointer
92h left
₹15,000