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I am waiting for my deposit to be arrived my deposit amount is rs 500


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By heraa
1 year ago
Hi Ask gamblers,


I am waiting for my deposit to be credit in my account. I am waiting from the last 4 days. I also contacted Batery bet support team but they did not reply me and live chat did not even help. They just keep tolding that money should arrive in 3 hours now it is 4 days. No reply from their adminstrative I am waiting for my deposit to be arrived my deposit amount is rs 500.
Disputed Casino BateryBet Casino
Amount ₹500

Discussion

User name

Dear @heraa,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if the required verification paperwork has already been sent to the BateryBet Casino team accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process. Should you refuse sending the required verification paperwork or fail to update your complaint in a timely manner, we will have no other choice but to reject the case and recommend you to forward it to the relevant regulatory body.

Thanks for your cooperation.

User name
Dear heraa,

We're very sorry to hear about your issue with deposit. Rest assured, please don't worry! We will try our best to resolve the issue as soon as possible!

To investigate your deposit issue, we would like to request two main pieces of detail from you about the issue:
1. Account ID
2. Deposit screenshot
Please make sure, that the screenshot contains the following information: sum, date and time of the deposit, full recipient's wallet number, transaction ID, UTR/UPI number.

As soon as we receive the information, we will promptly start investigating your issue.
We hope for your cooperation.

Regards,
Batery.
User name

Dear BateryBet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

BateryBet Casino Complaint Stats

Resolved 179 / 184
Avg. Amount $597
Avg. Complaint Duration 13 days
Avg. Response Time 2 days

BateryBet Casino Complaints

See all complaints for this casino
BateryBet Casino INR 8000 payout missing despite Completed status and closed support ticket

Dear AskGamblers Complaint Team,

I am lodging a formal complaint against BateryBet regarding an unresolved withdrawal of INR 8,000. The casino has marked the transaction as "Completed" on their user portal, but they have failed to transfer the funds to my bank account and have closed my internal support tickets.

Case Details

Casino Name: BateryBet

Account ID: 39428664

< personal information removed >

Disputed Amount: INR 8,000

Operation ID: 12516360804-1707


Timeline of Events

1 - 17th July 2026 at 02:21 PM: I initiated an INR 8,000 withdrawal request. The dashboard instantly marked it as "Completed" and "Successful."

2 - 17th July 2026 at 03:37 PM (Live Chat Support): Since no money arrived, I contacted customer support. The agent explicitly instructed me to wait up to 72 hours, stating: "The withdrawal 12516360804 became successful. Please be patient, it usually takes up to 72 hours to receive the funds to the bank account. If the payout has not been received after 72 hours, please make a new request and attach a bank statement as a PDF file.

3 - Expiry of Deadline: The 72-hour window has completely expired. No funds have been credited to my bank account.

4 - Ticket Closure: I have already shared my official PDF bank statement directly with the BateryBet support team to prove the non-payment. Instead of checking the transaction tracking or providing a network reference code, they chose to close out my internal support ticket and stop responding.


Summary of Grievance

BateryBet is practicing deceptive reporting by clearing processing queues and marking transactions as "Completed" before the funds are actually settled by their banking processor.

Since my bank statement clearly proves that no credit of INR 8,000 has arrived since July 17th, I request the AskGamblers team to intervene and compel BateryBet to provide the official banking UTR/RRN tracking number or immediately release my funds.


Sincerely,

< personal information removed >

Status solved Resolved
₹8,000