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I am still facing with verification issue they said to wait for the verification result


1 year ago

Dear sir/madam , I was using batery bet. My current balance in the account is 855222.64 inr . I have submitted all the documents which they asked me step by step with every detail but they are not completing my verification.

I am still facing with verification issue they said to wait for the verification result..

Please don't harrass me in the name of verification process.

They are not even replying.. No update from them I can't place bet or withdrawal my fund.

I request humbly please complete my verification so that I can make withdrawal and place bet.i request you please solve my verification issue.


My battery account id - 31853895

Batery account bal- 855222.64


Disputed Casino BateryBet Casino
Amount ₹855222.64

Discussion

User name

Dear @Devesh96,

The AskGamblers Complaint Team is kindly asking you to update your complaint and clarify whether there is no balance on your account. Please note that in case you fail to respond within the given timeframe we will consider your case rejected and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear Devesh96,

We are deeply sorry to hear that.

Your account will remain in the same state in case you'll decide to regain access to it

Best regards,
Batery.
User name
Due to no reply/ response from baterybet someone contacted me as baterybet customer care and stole my account . I request batery bet now .. please don't unblock my account anymore. I lost my money and my account . Thanks to baterybet. I am giving the proof.

They stole my account and my money by saying baterybet customer support. I am devastated now .. please make stay my account blocked . .. don't verify it anymore .
User name
Please see my screenshot . I request askgamblers to intervene and solve my matter.

BateryBet Casino Complaint Stats

Resolved 167 / 172
Avg. Amount $629
Avg. Complaint Duration 13 days
Avg. Response Time 2 days

BateryBet Casino Complaints

See all complaints for this casino
Deposit Stucked And No Response From BateryBet Casino

Dear AskGamblers Complaint Team, I am writing to officially lodge a formal complaint against Batery Bet regarding a missing deposit of INR 1,500 that was successfully deducted from my bank but never credited to my casino wallet. Furthermore, the casino has now completely cut off my communication channels after stalling for days. Case Details: Casino Name: Batery Bet Total Disputed Amount: INR 1,500Player Name: Casino Account ID/N< full name removed > Casino number: 39428664 Chronology of Events and Stalling Tactics15th July 2026 at 09:08 PM (IST): I made a successful deposit of INR 1,500 into my Batery Bet account. The funds were instantly debited from my bank account, but my casino balance remained at zero. Initial Support Request: I immediately raised a support request and provided my transaction proof. The support team told me to wait up to 3 hours for the transaction to process. The Second Delay: After 3 hours passed with no update, I contacted them again. This time, the timeline was drastically changed, and I was told to wait 3 business days for a manual review. No Response & Support Block: Once the 3 business days expired, I reached out to follow up on my missing money. The platform completely ignored my queries, gave zero updates, and has now blocked or restricted my ability to send messages through their customer support portal. Description of the Issue: Battery Bet has accepted my money from the banking gateway but is refusing to credit it to my account. They have given me an endless runaround of changing timelines (3 hours to 3 business days) only to completely ignore me and shut down my support chat features once those deadlines passed. This behavior is highly predatory. It prevents me from playing with my funds or withdrawing my money, and leaves me with no internal way to contact the platform. I have attached my bank transaction receipt showing the exact timestamp, amount, and the unique UPI Reference / UTR ID for this payment as irrefutable evidence. I request the AskGamblers team to step in, escalate this to a Batery Bet manager, force them to credit my INR 1,500, and restore my communication privileges. Thank you for your time and intervention. Sincerely, < full name removed >

Status solved Resolved
₹1,500