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GAME ID 68554977 withdrawal restricted after the profit earned


10 months ago

GAME ID: 68554977

I've invested lot of money on the platform, and after several deposits I earned some profit and then after got profit in the account then have stopped my account and restricted withdrawals, and they have asked for several documents, which I already submitted, and then after another document, even though I submitted all the requested documents and they are just dragging the time but verification hasn't been completed even after more than 1 month (30 days). My account under restriction, and my account has more than 6L INR currently, but they are not clearing my verification nor allowing me to withdraw funds. It seems that just dragging the time.

I want: To be able to withdraw my funds and allow me to bets and all the suspensions and restrictions should be lifted and removed.

For all your references I'm sharing all my account screenshots.

GAME ID: 68554977

Disputed Casino BateryBet Casino
Amount ₹619836

Discussion

User name

Dear all,

Following an email confirmation from the complaint's submitter, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name

Dear @NIKHIL__6,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Hello NIKHIL__6,
Thank you for your patience and cooperation with this matter. As we see, your verification process has been successfully completed.

Regards,
Batery
User name loyalty-level-2
Dear Batery Team,


I am writing to request the immediate completion of my account verification. It has been over 50 days since my account was restricted from placing bets, depositing, and withdrawing funds.

I have submitted all the documents you requested. The prolonged delay is causing me significant distress, especially since my account has a substantial balance of Rs. 6,00,000, and my total deposits were more than Rs. 20,00,000.

I have always considered Batery to be a legitimate and trusted company in India, known for its smooth deposit and withdrawal processes. I believe a company with such a strong reputation would not want to risk its name in the market over a single account.

I kindly request your immediate action to clear my verification and lift all restrictions so I can access my funds and resume placing bets.

Thank you for your prompt attention to this matter.

Game ID: 68554977
Request ID: #18202912

BateryBet Casino Complaint Stats

Resolved 173 / 178
Avg. Amount $616
Avg. Complaint Duration 13 days
Avg. Response Time 2 days
Time2play
COMPLAINT REFERRED BY AGCCS PARTNER Time2play (79)

BateryBet Casino Complaints

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BateryBet Casino INR 8000 payout missing despite Completed status and closed support ticket

Dear AskGamblers Complaint Team,

I am lodging a formal complaint against BateryBet regarding an unresolved withdrawal of INR 8,000. The casino has marked the transaction as "Completed" on their user portal, but they have failed to transfer the funds to my bank account and have closed my internal support tickets.

Case Details

Casino Name: BateryBet

Account ID: 39428664

< personal information removed >

Disputed Amount: INR 8,000

Operation ID: 12516360804-1707


Timeline of Events

1 - 17th July 2026 at 02:21 PM: I initiated an INR 8,000 withdrawal request. The dashboard instantly marked it as "Completed" and "Successful."

2 - 17th July 2026 at 03:37 PM (Live Chat Support): Since no money arrived, I contacted customer support. The agent explicitly instructed me to wait up to 72 hours, stating: "The withdrawal 12516360804 became successful. Please be patient, it usually takes up to 72 hours to receive the funds to the bank account. If the payout has not been received after 72 hours, please make a new request and attach a bank statement as a PDF file.

3 - Expiry of Deadline: The 72-hour window has completely expired. No funds have been credited to my bank account.

4 - Ticket Closure: I have already shared my official PDF bank statement directly with the BateryBet support team to prove the non-payment. Instead of checking the transaction tracking or providing a network reference code, they chose to close out my internal support ticket and stop responding.


Summary of Grievance

BateryBet is practicing deceptive reporting by clearing processing queues and marking transactions as "Completed" before the funds are actually settled by their banking processor.

Since my bank statement clearly proves that no credit of INR 8,000 has arrived since July 17th, I request the AskGamblers team to intervene and compel BateryBet to provide the official banking UTR/RRN tracking number or immediately release my funds.


Sincerely,

< personal information removed >

Status solved Resolved
₹8,000
Deposit Stucked And No Response From BateryBet Casino

Dear AskGamblers Complaint Team, I am writing to officially lodge a formal complaint against Batery Bet regarding a missing deposit of INR 1,500 that was successfully deducted from my bank but never credited to my casino wallet. Furthermore, the casino has now completely cut off my communication channels after stalling for days. Case Details: Casino Name: Batery Bet Total Disputed Amount: INR 1,500Player Name: Casino Account ID/N< full name removed > Casino number: 39428664 Chronology of Events and Stalling Tactics15th July 2026 at 09:08 PM (IST): I made a successful deposit of INR 1,500 into my Batery Bet account. The funds were instantly debited from my bank account, but my casino balance remained at zero. Initial Support Request: I immediately raised a support request and provided my transaction proof. The support team told me to wait up to 3 hours for the transaction to process. The Second Delay: After 3 hours passed with no update, I contacted them again. This time, the timeline was drastically changed, and I was told to wait 3 business days for a manual review. No Response & Support Block: Once the 3 business days expired, I reached out to follow up on my missing money. The platform completely ignored my queries, gave zero updates, and has now blocked or restricted my ability to send messages through their customer support portal. Description of the Issue: Battery Bet has accepted my money from the banking gateway but is refusing to credit it to my account. They have given me an endless runaround of changing timelines (3 hours to 3 business days) only to completely ignore me and shut down my support chat features once those deadlines passed. This behavior is highly predatory. It prevents me from playing with my funds or withdrawing my money, and leaves me with no internal way to contact the platform. I have attached my bank transaction receipt showing the exact timestamp, amount, and the unique UPI Reference / UTR ID for this payment as irrefutable evidence. I request the AskGamblers team to step in, escalate this to a Batery Bet manager, force them to credit my INR 1,500, and restore my communication privileges. Thank you for your time and intervention. Sincerely, < full name removed >

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86h left
₹1,500