Complaint #468 BateryBet Casino

Deposit pending few days

By Jayk

3 weeks ago

I have deposited 5000rs on date 19th Aug 2026, which is not credited yet to my gaming account, i have created complaint request through app but they said wait for 3 days, after 3 days when i followup they are giving same repeated answer that we have forwarded request to our provider and waiting for them to answer,

They are just passing the ball to eachother and not giving any satisfactory answer,

They do not have any email to communicate, when i send email which is mentioned on website to complaint, i got reply that this email is only for technical support not for deposit and withdrawal questions, this is how they are replying i mean they do not have any proper communication way, they have inbuilt system in app from where we can file complaint but we can not take followup on that and we need to wait for answer for infinite days,

Totally worthless website i have ever seen, Zero coustomer support,

Gaming account id # 66829648
Complaint request number # 25525973

Disputed Casino BateryBet Casino

Reason Amount not credited

Amount ₹5000

Discussion

AskGamblers

• Support Team

1 week ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Jayk

1 week ago

Yes its received

AskGamblers

• Support Team

1 week ago

Dear @Jayk,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

BateryBet Casino

• Representative

1 week ago

Hello!
We would like to share that the payment in the amount of 5000INR was successfully credited to your Batery account 30.08.26 ~11:58PM

Regards,
Batery

BateryBet Casino Complaint Stats

Resolved 196 / 201

Avg. Amount $564

Avg. Complaint Duration 14 days

Avg. Response Time 2 days

BateryBet Casino Complaints

See all complaints for this casino

Withdrawal showing completed and payment not received in the bank

I usually play on BateryBet... however on 31sta august I deposited 10000 rs and make withdrawal of 15000 approx...

I waited and on the same day the withdrawal request shows completed.

I raised this complaint request and now they are not replying on the request. It's almost 11 days now. My money is stuck. Please help.

52h left

₹15,000

Once again deposit money not credited in my Gaming Account 10000 INR

Dear
AskGamblers team,
I have deposited my money INR 10000 rs in my Baterybet account is still not yet credited. Time frame period have passed still not getting any proper response from the Baterybet casino.please help to get my money. Submitted all the documents still no response
Attaching all the files.
Baterybet account id- 37983879
Request id 25898802

64h left

₹10,000

Deposit has not been credited even though 8 days have already passed

Hello Support Team,

I deposited ₹5,000 into my account, but the amount has still not been credited even though 8 days have already passed.

I have contacted support regarding this issue, but I am not receiving a proper response or a clear update on the status of my deposit. This delay is causing significant inconvenience, and I need this matter to be resolved urgently.

Game ID: 78792690
Deposit Amount: ₹5,000
Pending Since: 8 days

Please check the transaction and confirm the current status of my deposit. If there is any issue with the transaction, kindly explain the reason for the delay and provide a clear resolution timeline.

I request you to credit the ₹5,000 to my account immediately or process a refund to the original payment method.

Thank you.

83h left

₹5,000

Withdrawal page suspended and delaying verification

Hello AskGamblers.

I found this website recently as it had an ad on the internet and decided to give it a try.

The gameplay and options are great. Many sports are offered on the website as well, so that's another plus, as I bet on sports and also play Casino. I lost a deposit with no issues, i re deposites and ended up winning a few sports bets and having a good run in blackjack, so I decided to place a withdrawal. To my surprise, the withdrawal page is completely suspended. It said to contact customer support. So I did; it took them a quick 30 mins to say that I needed to verify my account, standard... no problem.

I sent the required data and was told it would be 10 minutes to 3 days. 3 days have passed, nothing; I get the same generic copy-pasted responses, and I still can't withdraw any money from this website. It's a bit sad they do this to a new customer who uses the casino, as it sure looks a bit bizarre. I was only going to withdraw a part of the winnings, but now they really have me second-guessing. I dont have the confidence to deposit and keep wagering because this is a bit weird in 2026. Most sites verify and pay in minutes.

They are withholding my money here, and I have no idea why.

I'm a great client for them to have, but I need to at least see them pay out before I keep playing. Too many horror stories now.

25h left

$5,500

Withdrawal not received

ID - 53341850
Withdrawal - 10332
Date and time - 4th September 09:36am
BateryBet

I have initiated a withdrawal from baterybet of 10332 amount on 4th September 09:36am and it's been more than 48 hours it's showing in processing stage and I haven't received my funds in the bank account.

I am really worried and I am frustrated as well. I even raised a complaint to the customer service but there is no response at all and no progress as well. I am really sad.

I would request you to give the update and please resolve my issue. Please provide my funds in my bank account. I am really frustrated.

Resolved

₹10,332

Deposit and withdrawal pending

< casino credentials sent to the casino >

Complaint Description:

I am submitting this formal complaint against BateryBet Casino regarding two uncredited UPI deposits totaling ₹50,000 INR and an unresolved withdrawal request of ₹30,000 INR, both pending for over a week without resolution from customer support.

1. Uncredited Deposit #1: ₹30,000 INR

Date & Time: 28 August 2026, 10:58 PM IST

Amount: ₹30,000 INR

Payment Mode: UPI (Google Pay)

Recipient UPI ID / Name: 9401866630m@pnb / DEEP DEKA

Bank UTR / UPI Reference ID: 624033824743

Google Transaction ID: CICAgLiXluLbYA

Debited Bank Account: ICICI Bank (A/C ending in 1858)

Status: Fully debited from the bank account; not credited to Batery wallet for over 7 days.

2. Uncredited Deposit #2: ₹20,000 INR

Date & Time: 29 August 2026, 09:11 PM IST

Amount: ₹20,000 INR

Payment Mode: UPI (Google Pay)

Recipient UPI ID / Name: paytm.s2ty52s@pty / Umesh Dangi

Bank UTR / UPI Reference ID: 624199388651

Google Transaction ID: CICAgLjfiZvCDw

Debited Bank Account: ICICI Bank (A/C ending in 1848)

Status: Fully debited from the bank account; not credited to Batery wallet for 7 days.

3. Pending Withdrawal: ₹30,000 INR

Amount: ₹30,000 INR

Status: Requested and pending without clearance or credit to my bank account.

Current Situation & Resolution Requested:

I have repeatedly contacted BateryBet live support and submitted official bank statements and transaction receipts showing successful debits and valid 12-digit UTR numbers. Support has only provided automated responses stating that the transactions are "under review with the payment aggregator," but no progress has been made.

I request AskGamblers to intervene so that BateryBet management will:

Locate and credit the ₹20,000 and ₹30,000 deposits to my player wallet (or reverse the funds back to the originating bank accounts if they cannot credit them).

Approve and release the pending ₹30,000 withdrawal to my verified payout method.

I have attached clear bank statements in PDF format along with transaction receipts confirming all UTR numbers and timestamps

22h left

₹80,000

Withdrawal si showing as completed but never received in bank account

My withdrawal of inr 1750 is showing as completed but it never reached my bank account
Amount 1750
Dated 28 spt 2026
Time 3 58 pm
I have also contacted the live chat but no solution has been made please ask gamblers team help me getting my funds back.i have attached the payment history in the attachment and also I have attached the pdf of my bank account please have a look

Resolved

₹1,750

Payment winnings not received after 8 days

I have been writing to Batery Bet casino and there has been no responses.

I requested a withdrawal for R75995 South African rands and requested to submit my bank statement and 8 days later the winnings have not been paid. I have 2 open queries with customer care: Reference 12577332257. Withdrawal

Since requested on the morning of 24 August. No answers from this company.

46h left

R75,995

My deposit 20000 not Received please help me sir

ID 43117734. hello Batery casino and askgamblers support team my deposit 20000 inr not credited 10 days gone but no any response by batery Admin. i submitted all necessary proof but still I am waiting please deposit my amount. please help me ask gamblers team. I want need my amount urgent. Already send bank statement but no any response please help me sir

39h left

₹20,000

Deposit of 3000 not received

Hi. I made a deposit of 3000 rupees on 15.08.2026. And I haven't yet received my deposit. It's 29.08.2026 today that I am writing this complaint. And I am not getting any response to the requests I have made on the baterybet casino. Please help me with this. Help me. Help me. Help me. Please do help me. It's becoming a mental stress now.

Resolved

₹3,000