7 months ago
I deposited 5000 on October 15,, 2025, but my amount has not been credited even after 25 days. It's almost like one month now. Also, they have stopped responding to my messages from last 10 days. I have not received any reply of my complain. I have already reached this issue several times, but I have not received any solution for this. Please ask gambler. I request you to raise this issue and help me getting my funds back.
AskGamblers
7 months ago
• Support Team
Dear @AT406,
The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.
Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.
Thanks in advance for your cooperation.
BateryBet Casino
7 months ago
• Representative
Dear AT406,
The payment in the amount of 5000 INR (UPI ID: ***5418 ) was successfully credited to your account on 13.11.25 at 21:46. Please check.
We apologize for the inconvenience.
Best regards,
Batery.
The payment in the amount of 5000 INR (UPI ID: ***5418 ) was successfully credited to your account on 13.11.25 at 21:46. Please check.
We apologize for the inconvenience.
Best regards,
Batery.
Inactive user
7 months ago
66820860 this is account id
BateryBet Casino
7 months ago
• Representative
Hello!
We are sorry to hear that you are facing such a challenge.
Please share your customer ID so we can assist you in this matter.
Best regards,
Batery.
We are sorry to hear that you are facing such a challenge.
Please share your customer ID so we can assist you in this matter.
Best regards,
Batery.
BateryBet Casino Complaint Stats
Resolved
158 / 163
Avg. Amount
$653
Avg. Complaint Duration
13 days
Avg. Response Time
2 days
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