Complaint #270 BateryBet Casino

Deposit of 50000 not added to account

By vk18

9 months ago

Dear Batery Bet Support Team,

My Account id -70785212

I am raising a serious concern regarding a deposit that has not been credited to my Batery Bet wallet. Despite completing the payment successfully, the funds are still missing from my account.

Transaction Details:
• Deposit Amount: ₹50,000
• Order ID: 12029895698
• UPI ID (Payment Sent To): 7010469827@axl
• UTR / Transaction Number: 526913990569
• Transaction Date & Time: 26th September 2025, 01:12 PM

I have attached the screenshot of the payment, which clearly shows all necessary details for your verification.

I have been trying to raise a support request regarding this issue, but the ticket keeps getting auto-closed.
• Initially, I raised the request under Ticket ID: 18910466, but it was closed with the reason that I needed to send a proper screenshot — even though I had already provided a valid one.
• Now, whenever I try to raise a new request, it automatically closes, referring me back to the same closed ticket.

This is leaving me unable to resolve the issue, and my ₹50,000 deposit is still missing.

Please look into this matter urgently, credit the pending deposit to my account, and provide a proper resolution.

Attachment Included:
• Payment screenshot showing successful transaction.
And Request screenshot.

Disputed Casino BateryBet Casino

Reason Amount not credited

Amount ₹50000

Discussion

AskGamblers

• Support Team

9 months ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

vk18

9 months ago

Hi Team ,

Amount has been credited to my battery id.
Thank you to ask gambler and battery bet team.

BateryBet Casino

• Representative

9 months ago

Dear vk18,

We're very sorry to hear that you are facing this challenge.

Request 19005479 has been opened regarding this issue. We are already looking into this matter and will provide you with a solution soon.

Best regards,
Batery.

AskGamblers

• Support Team

9 months ago

Dear BateryBet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

BateryBet Casino Complaint Stats

Resolved 162 / 167

Avg. Amount $643

Avg. Complaint Duration 13 days

Avg. Response Time 2 days

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