Deposit of 50000 not added to account
Dear Batery Bet Support Team,
My Account id -70785212
I am raising a serious concern regarding a deposit that has not been credited to my Batery Bet wallet. Despite completing the payment successfully, the funds are still missing from my account.
Transaction Details:
• Deposit Amount: ₹50,000
• Order ID: 12029895698
• UPI ID (Payment Sent To): 7010469827@axl
• UTR / Transaction Number: 526913990569
• Transaction Date & Time: 26th September 2025, 01:12 PM
I have attached the screenshot of the payment, which clearly shows all necessary details for your verification.
I have been trying to raise a support request regarding this issue, but the ticket keeps getting auto-closed.
• Initially, I raised the request under Ticket ID: 18910466, but it was closed with the reason that I needed to send a proper screenshot — even though I had already provided a valid one.
• Now, whenever I try to raise a new request, it automatically closes, referring me back to the same closed ticket.
This is leaving me unable to resolve the issue, and my ₹50,000 deposit is still missing.
Please look into this matter urgently, credit the pending deposit to my account, and provide a proper resolution.
Attachment Included:
• Payment screenshot showing successful transaction.
And Request screenshot.
My Account id -70785212
I am raising a serious concern regarding a deposit that has not been credited to my Batery Bet wallet. Despite completing the payment successfully, the funds are still missing from my account.
Transaction Details:
• Deposit Amount: ₹50,000
• Order ID: 12029895698
• UPI ID (Payment Sent To): 7010469827@axl
• UTR / Transaction Number: 526913990569
• Transaction Date & Time: 26th September 2025, 01:12 PM
I have attached the screenshot of the payment, which clearly shows all necessary details for your verification.
I have been trying to raise a support request regarding this issue, but the ticket keeps getting auto-closed.
• Initially, I raised the request under Ticket ID: 18910466, but it was closed with the reason that I needed to send a proper screenshot — even though I had already provided a valid one.
• Now, whenever I try to raise a new request, it automatically closes, referring me back to the same closed ticket.
This is leaving me unable to resolve the issue, and my ₹50,000 deposit is still missing.
Please look into this matter urgently, credit the pending deposit to my account, and provide a proper resolution.
Attachment Included:
• Payment screenshot showing successful transaction.
And Request screenshot.
BateryBet Casino Complaint Stats
Resolved
198 / 203
Avg. Amount
$559
Avg. Complaint Duration
14 days
Avg. Response Time
2 days
BateryBet Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 119 out of 120 complaints in this category have been resolved.
This operator's average complaint duration is 14 days, while the average duration across all operators is 8 days.