Deposit not received on 8th of October
Hi,
I tried depositing the amount of 1000 on 8/10/24 at 12:14 AM and. The amount is debited from my account but, it's not added to the BateryBet wallet.
Since then, I've been trying to follow up through the mail by providing all the payment screenshots and required details. But, still, they are not adding the amount to the wallet.
Simply they are giving the replies saying that "we are yet to secure the amount" all the time.
I even asked for their bank statement at the time of deposit I did. But, still, they are not talking about that.
I'm attaching all the proofs here. I appreciate your help!!!
BateryBet Casino Complaint Stats
Resolved
198 / 203
Avg. Amount
$559
Avg. Complaint Duration
14 days
Avg. Response Time
2 days
BateryBet Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 119 out of 120 complaints in this category have been resolved.
This operator's average complaint duration is 14 days, while the average duration across all operators is 8 days.