BateryBet Casino - Deposit not received after 1 month of payment

Dear BateryBet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

Dear Shabi,

As was previously indicated in your request 13493835, this transaction was not received on our side. We recommend contacting your bank for a refund.

Please continue the correspondance in request 13493835 in case of any further difficulties.

Best regards,
Batery.

Dear batery bet and askgamblers,

I already made a chargeback request twice with my bank and it is rejected both times by the bank saying that it was a successful transaction....

PLEASE REFER TO THE SCREENSHOT I HAVE SHARED WITH THIS REPLY, THIS WAS RECEIVED BY ME FROM MY BANK..

I already requested you to please check with the deposit provider again as they mat have missed this transaction but it is confirmed that this transaction is successful and was received by the provider on real-time basis.

Please I request you to add my funds in my account....it has been a very long time now.... more than 2.5 months now since I made that deposit payment

@Askgamblers Please help me

Dear Shabi,

Unfortunately, your issue is still being looked into. Please share the information about your bank's reply in your query number 13493835 and if you require additional information from us, please request it there as well.

Please accept our apologies for this issue.

Best regards,
Batery.

Dear baterybet,

I already shared the bank reply two times in my request but the administration gives the same reply to apply for chargeback even if I told them that the bank has rejected the chargeback request twice...

Please check the issue properly this time

Dear askgamblers,
As I can see now @baterybet has restricted my account for deposit of funds. I don't know why this restriction has been made on my account. But I think this is the reason they are saying that the funds was not received to them so that they can make an excuse out of it and not return my money.

Please ask them to remove this restriction and add my funds as soon as possible.

Dear askgamblers,

Please help me with my issue no response is received from baterybet till now.

Dear BateryBet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

Dear askgamblers it has been more than a week but they haven't responded yet, they have restricted my deposit section from making any deposits. That's why they are giving fake statement that they haven't received the amount but my bank clearly told that the amount was transferred successfully to the recipient. So, please ask them to complete the deposit in my account and stop making fake statements of not receiving the payment now.