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Deposit not credited after six days


1 year ago

It's 6th days till my payment has not been credited to my casino account and they did this each and every time. Can u please check and help me to deposit my money in account. They are giving fake and false promises each and every time. My deposit amount is 15000 rs and which lot of money to me. Please help me and resolve my issue immediately.

Disputed Casino BateryBet Casino
Amount ₹15000

Discussion

User name

Dear all,

Kindly note that the AskGamblers Complaint Team requested and is still awaiting additional information from the BateryBet Casino team.

Should the operator fail to provide such an update within the specified timeframes, the case shall be considered unresolved and will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

User name
Dear Kalpana09,

Upon thorough review of the issue, we have determined that the UTR number shown in the provided screenshot has already been used for another merchant. Therefore, it cannot be used again to credit funds to the game account.

Best regards,
Batery.
User name loyalty-level-2
How its used its not credited to my baterybet account how you can said that i can give you all information about my transaction can u provide me all information like statement of your merchant and others
User name
Dear Kalpana09,

After a through recheck of the issue we found out that this UTR number from provided screenshot has already been used against another merchant and it is not possible to use it again for crediting funds to game account.

Best regards,
Batery.

BateryBet Casino Complaint Stats

Resolved 167 / 172
Avg. Amount $629
Avg. Complaint Duration 13 days
Avg. Response Time 2 days

BateryBet Casino Complaints

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Deposit Stucked And No Response From BateryBet Casino

Dear AskGamblers Complaint Team, I am writing to officially lodge a formal complaint against Batery Bet regarding a missing deposit of INR 1,500 that was successfully deducted from my bank but never credited to my casino wallet. Furthermore, the casino has now completely cut off my communication channels after stalling for days. Case Details: Casino Name: Batery Bet Total Disputed Amount: INR 1,500Player Name: Casino Account ID/N< full name removed > Casino number: 39428664 Chronology of Events and Stalling Tactics15th July 2026 at 09:08 PM (IST): I made a successful deposit of INR 1,500 into my Batery Bet account. The funds were instantly debited from my bank account, but my casino balance remained at zero. Initial Support Request: I immediately raised a support request and provided my transaction proof. The support team told me to wait up to 3 hours for the transaction to process. The Second Delay: After 3 hours passed with no update, I contacted them again. This time, the timeline was drastically changed, and I was told to wait 3 business days for a manual review. No Response & Support Block: Once the 3 business days expired, I reached out to follow up on my missing money. The platform completely ignored my queries, gave zero updates, and has now blocked or restricted my ability to send messages through their customer support portal. Description of the Issue: Battery Bet has accepted my money from the banking gateway but is refusing to credit it to my account. They have given me an endless runaround of changing timelines (3 hours to 3 business days) only to completely ignore me and shut down my support chat features once those deadlines passed. This behavior is highly predatory. It prevents me from playing with my funds or withdrawing my money, and leaves me with no internal way to contact the platform. I have attached my bank transaction receipt showing the exact timestamp, amount, and the unique UPI Reference / UTR ID for this payment as irrefutable evidence. I request the AskGamblers team to step in, escalate this to a Batery Bet manager, force them to credit my INR 1,500, and restore my communication privileges. Thank you for your time and intervention. Sincerely, < full name removed >

Status solved Resolved
₹1,500