Complaint #410 BateryBet Casino

Deposit not credited 11000inr

By Sahil C.

2 weeks ago

Hello,

I am facing an issue with Battery Bet Casino regarding a deposit that has not been credited to my casino account.

Its been 4 days and still not credited.

Baterybet id 58213294.

Request id #23567588.

On **28 May 2026 at 3:01 PM**, I successfully transferred **₹11,000** via UPI to the payment account provided by the casino. The transaction was completed successfully according to my bank and Google Pay records.

But after the successful payment when I proceeded to put the UTR but was not able to put the UTR because the page got refreshed and after this incident I contacted the costumer care though live chat and request section still no resolution was found.

The payment was done through UPI (UPI Baterybet)

**Transaction Details:**

* Amount: ₹11,000
* Date & Time: 28 May 2026, 3:01 PM
* Payment Method: UPI (Google Pay)
* UPI Transaction ID: 123828779023
* Recipient: ROJGAR CENTER
* My Bank: Slice Small Finance Bank

Despite the payment being marked as successful, the funds have still not been credited to my Battery Bet casino account. I have already contacted customer support and provided proof of payment, but the issue remains unresolved.

I kindly request Battery Bet Casino to investigate this matter credit the ₹11,000 deposit to my gaming account immediately.

I am attaching the payment receipt as evidence of the successful transaction.

I am also attaching the request section chats also.

Thank you.

Disputed Casino BateryBet Casino

Reason Delayed payment

Amount ₹11000

Discussion

AskGamblers

• Support Team

2 weeks ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Mrsahilishere

• India

2 weeks ago

dear askgamblers,

got the money close this complaint

BateryBet Casino

• Representative

2 weeks ago

Dear Mrsahilishere,

The deposit of 11 000 INR (ref. num. ***9023) was successfully credited to your Batery ID on 06.06.2026 at 14:22 IST. Please check.

Best regards,
Batery.

Mrsahilishere

• India

2 weeks ago

Dear all,

Batery have giving multiple timeframes and i have already waited too much whatever the timeframes where given.

earlier 3hours were asked to wait for the deposit to be credited and afterwards they asked to wait for the reply for payment provided for 3 days its been now 8 days every timeframes they have given is over still they are doing anything to solve the issue.

In request section also they are only saying
"Hello!
Please accept our apologies for the inconvenience caused. We are still waiting for a response from the provider.

Hello!
We already forwarded the issue to the provider. Unfortunately, we did not receive an answer, yet. Please be more patient, it can take longer to resolve the issue.
Thank you for your understanding.

these are the excuses they are giving to me and also they are replying in 2 days.

Its been 8 days now and counting still resolution is not found..

i am attaching there last reply screenshot.

BateryBet Casino Complaint Stats

Resolved 160 / 165

Avg. Amount $649

Avg. Complaint Duration 13 days

Avg. Response Time 2 days

COMPLAINT REFERRED BY AGCCS PARTNER Daily-Freespins (255)

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Funds Missing :2010inr (1000 and 1010)

batery bet id 58213294

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Date: 05 June 2026

Time: 12:05 PM

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