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Deposit delayed for 2 days


1 year ago

I deposited money in my acc. In Baterybet.in, 4518 inr, via phone pe app..

It's successful but they keep delaying and making it delayed.

Admin don't respond. Chat operators says make request to admin. Admin said wait for 3 more days. Insane.

When pay made they can check immediately. Why they use bogus acc to dep money and cannot track deposits immediately.

I need my money.

Disputed Casino BateryBet Casino
Amount ₹4518

Discussion

User name

Dear @Gauravjh,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear Gauravjh,

We would like to thank you for waiting and for your continued support throughout the process.

The issue with your deposit of 4518 INR made on 26.09.2024 20:30:09 IST was successfully solved. It was processed and credited to your gaming account on 24.10.2024 10:50:58 IST.

Once again, we would like to thank you for the cooperation, and wish you happy gaming.

Regards,
Batery.
User name

Dear all,

This complaint has been reopened as per BateryBet Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

User name loyalty-level-2
No reply from battery, just delaying saying we had send letter to provider .. wait for 3 days and its already 22 days... total fraud app... cheaters ...never advise any players ...

BateryBet Casino Complaint Stats

Resolved 158 / 163
Avg. Amount $653
Avg. Complaint Duration 13 days
Avg. Response Time 2 days

BateryBet Casino Complaints

See all complaints for this casino
Withdrawal marked as completed but INR 15000 not received

I would like to file a complaint against BateryBet regarding a withdrawal that has not been credited to my bank account.

On 05 June 2026, I submitted a withdrawal request of INR 15,000.

Withdrawal Details:

Withdrawal ID: 12444694867

Date: 05 June 2026

Time: 12:05 PM

Amount: INR 15,000

The withdrawal status on the BateryBet website is showing as "Completed", however, I have not received the funds in my bank account.

I initially contacted customer support and was informed that the withdrawal had been processed successfully and that I should wait up to 72 hours. After waiting for more than 72 hours and still not receiving the funds, I submitted another support request along with my bank statement showing that no such credit had been received.

In response, BateryBet informed me that they had forwarded the matter to their payment provider and requested that I wait up to 5 business days for an update.

I have fully cooperated with all requests and have provided my bank statement as proof that the funds have not been credited. However, I have still not received any proof of transfer, transaction reference from the payment provider, or confirmation regarding where the funds have been sent.

I am requesting BateryBet to provide proof that the withdrawal was successfully transferred, provide a valid payment/UTR/reference number, and investigate the missing withdrawal.

Credit the INR 15,000 to my bank account if the transfer has not actually been completed.

I respectfully request that AskGamblers assist in resolving this matter and obtaining a clear response from BateryBet regarding my withdrawal.

Thank you.

Chart Pointer
75h left
₹15,000