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Deposit add not received till 20 days please add deposit amount


I have deposited the amount of Rs 10000 still now not credited in my Baterybet account. I’m seeking for help from AskGamblers team to solve my issue. I hereby attaching all the documents. I have deposited my money on 21th November and the given time framed have passed.
Baterybet account id- 72882138
Request no - 19934650
Amount- Rs 10000

I deposit on 10k inr on 21 November but they don't add till now I provide all prove to this site but they said that merchant don't receive payment but money deducted from my account and bank said to me we can't refund money because money sucessful transfer to the merchant account
Disputed Casino BateryBet Casino
Amount ₹10000

Discussion

User name

Dear @Vijendra,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear Vijendra,

The deposit of 10 000 rs (UPI: ****8442) was successfully credited to your Batery wallet on 24.01 at 10:29 IST. Please check.

Best regards,
Batery.
User name

Dear BateryBet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

User name
Dear Vijendra,

We are already working on your issue. We will provide an answer with resolution as soon as possible. Please wait for an answer to your question in the available request No.20939587.

Best regards,
Batery.

BateryBet Casino Complaint Stats

Resolved 158 / 163
Avg. Amount $653
Avg. Complaint Duration 13 days
Avg. Response Time 2 days

BateryBet Casino Complaints

See all complaints for this casino
Withdrawal marked as completed but INR 15000 not received

I would like to file a complaint against BateryBet regarding a withdrawal that has not been credited to my bank account.

On 05 June 2026, I submitted a withdrawal request of INR 15,000.

Withdrawal Details:

Withdrawal ID: 12444694867

Date: 05 June 2026

Time: 12:05 PM

Amount: INR 15,000

The withdrawal status on the BateryBet website is showing as "Completed", however, I have not received the funds in my bank account.

I initially contacted customer support and was informed that the withdrawal had been processed successfully and that I should wait up to 72 hours. After waiting for more than 72 hours and still not receiving the funds, I submitted another support request along with my bank statement showing that no such credit had been received.

In response, BateryBet informed me that they had forwarded the matter to their payment provider and requested that I wait up to 5 business days for an update.

I have fully cooperated with all requests and have provided my bank statement as proof that the funds have not been credited. However, I have still not received any proof of transfer, transaction reference from the payment provider, or confirmation regarding where the funds have been sent.

I am requesting BateryBet to provide proof that the withdrawal was successfully transferred, provide a valid payment/UTR/reference number, and investigate the missing withdrawal.

Credit the INR 15,000 to my bank account if the transfer has not actually been completed.

I respectfully request that AskGamblers assist in resolving this matter and obtaining a clear response from BateryBet regarding my withdrawal.

Thank you.

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92h left
₹15,000