Complaint #471 BateryBet Casino

Deposit 20000 inr not credited 7 days

By Prin5275

6 days ago

MY id 63287046 I deposited 20000 INR 21st August, but still not credited I created request but no any response by payment team. 7days plus gone; please help me and deposit my amount. AskGamblers team and batery casino, please solve my problem as soon as possible. Urgent need my amount. Please check my already created request, but there has been no response from the administration. Please help me

Disputed Casino BateryBet Casino

Reason Delayed payment

Amount ₹20000

Discussion

16 hours left for Prin5275 to respond.

BateryBet Casino

• Representative

3 days ago

Hello!
Thank you for bringing this issue to our attention. We're very sorry to see that you're facing such a problem with your deposit.
As we see, currently your deposit issue is in process in the request 25589600. According to the latest developments, your bank statement was studied and sent for further investigation of the matter to the provider. It can usually take up to 3 days for the provider to check and respond. We request you to kindly wait, and do not worry! Our team is trying to solve your issue as soon as possible.

Regards,
Batery

BateryBet Casino Complaint Stats

Resolved 190 / 195

Avg. Amount $577

Avg. Complaint Duration 13 days

Avg. Response Time 2 days

COMPLAINT REFERRED BY AGCCS PARTNER Daily-Freespins (266)

Complaint Status

16h left

₹20,000

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BateryBet Casino Complaints

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Withdrawal si showing as completed but never received in bank account

My withdrawal of inr 1750 is showing as completed but it never reached my bank account
Amount 1750
Dated 28 spt 2026
Time 3 58 pm
I have also contacted the live chat but no solution has been made please ask gamblers team help me getting my funds back.i have attached the payment history in the attachment and also I have attached the pdf of my bank account please have a look

40h left

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Payment winnings not received after 8 days

I have been writing to Batery Bet casino and there has been no responses.

I requested a withdrawal for R75995 South African rands and requested to submit my bank statement and 8 days later the winnings have not been paid. I have 2 open queries with customer care: Reference 12577332257. Withdrawal

Since requested on the morning of 24 August. No answers from this company.

66h left

R75,995

My deposit 20000 not Received please help me sir

ID 43117734. hello Batery casino and askgamblers support team my deposit 20000 inr not credited 10 days gone but no any response by batery Admin. i submitted all necessary proof but still I am waiting please deposit my amount. please help me ask gamblers team. I want need my amount urgent. Already send bank statement but no any response please help me sir

40h left

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Deposit of 3000 not received

Hi. I made a deposit of 3000 rupees on 15.08.2026. And I haven't yet received my deposit. It's 29.08.2026 today that I am writing this complaint. And I am not getting any response to the requests I have made on the baterybet casino. Please help me with this. Help me. Help me. Help me. Please do help me. It's becoming a mental stress now.

40h left

₹3,000

No response and verification delay for long time

Hello Ask Gambler,

I sincerely need your help with my ongoing issue with BateryBet.

First, I was asked to submit my photo ID and a selfie holding a piece of paper with the current date. I submitted everything as requested, and BateryBet asked me to wait 72 hours.

I waited the full 72 hours, hoping that my verification would finally be completed and that I would be able to withdraw my funds and use my account with my new updated phone number.

However, after those 72 hours passed, they requested additional documents. Again, I fully cooperated and submitted a selfie with my UPI application, my latest electricity bill, and my ID card. After submitting everything, I was once again told to wait another 48 hours.

Now, the additional 48 hours have also completely passed. Which was passed away 2 days before.

Now I am not getting any reply from them and they are also not responding to me.

I have already waited long enough and honestly cannot keep waiting without any clear response. The situation has become extremely stressful for me because my verification is still pending, my new phone number has not been updated, and I am unable to properly use my account or withdraw my funds.

Please ask Gambler help me.

Before they was replying. Now they have stopped responding and myself I can't message them also. 4 days has been passed away without reply. I contacted live chat multiple times but they also don't reply please help me

Account id: 49655063