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Casino scammed my 8000 deposit


Hello dear Askgambler team,


Batery Account: 28380571

Email : itzzbi­swa­dip­@gm­ail.com

I'm writing this complaint against baterybet casino regarding lost 8000 deposit in there site.

On March 2nd 2025 I have tried to made a deposit of 8000 rupees in the website at that time the transaction was failed in the website and the money is deducted from my credit card UTR NUMBER: 506197246212.

Then I raised a complaint on the site they said to wait for 24 hours after waiting for that time they said that the casino will check with the payment provider and that time they took 7 days almost to tell me that they didn't received any payment so I have only 1 option left and that is to complaint in the credit card department.

I have made a dispute request in the credit card the bank said it can take upto 15 days to resolve the issue then I have made a complaint in the bank and also again in the casino side, the casino keep denying that they received that payment, after waiting almost 20 days the bank said the transaction was successful from the bank side and the merchant received the payment successfully and the merchant denied the dispute request so the bank can't do anything here the bank said to contact the merchant or else complaint in the cyber crime branch.

Now after waiting almost 2 months I think the casino will never give me the refund or make the deposit successful .

So I have only 1 option Is left and that is to file a complaint in the police station before that I'm trying my last try to make something happen.

The casino is still not giving me proper response that's why I'm here making this complaint.

I have provided them all bank statement which shows no refund is received yet they still don't do anything just scammed my 8000.

I'm also attaching all those communications between the bank so this will help to understand the issue.

Disputed Casino BateryBet Casino
Amount ₹8000

Discussion

User name loyalty-level-2
Tell me where is my money gone baterybet
User name

Dear all,

This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.

User name

Dear all,

This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.

User name loyalty-level-2
Why you closed my request? After giving all proof you scammers denying that you received the payment

BateryBet Casino Complaint Stats

Resolved 166 / 171
Avg. Amount $633
Avg. Complaint Duration 13 days
Avg. Response Time 2 days

BateryBet Casino Complaints

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Deposit Stucked And No Response From BateryBet Casino

Dear AskGamblers Complaint Team, I am writing to officially lodge a formal complaint against Batery Bet regarding a missing deposit of INR 1,500 that was successfully deducted from my bank but never credited to my casino wallet. Furthermore, the casino has now completely cut off my communication channels after stalling for days. Case Details: Casino Name: Batery Bet Total Disputed Amount: INR 1,500Player Name: Casino Account ID/N< full name removed > Casino number: 39428664 Chronology of Events and Stalling Tactics15th July 2026 at 09:08 PM (IST): I made a successful deposit of INR 1,500 into my Batery Bet account. The funds were instantly debited from my bank account, but my casino balance remained at zero. Initial Support Request: I immediately raised a support request and provided my transaction proof. The support team told me to wait up to 3 hours for the transaction to process. The Second Delay: After 3 hours passed with no update, I contacted them again. This time, the timeline was drastically changed, and I was told to wait 3 business days for a manual review. No Response & Support Block: Once the 3 business days expired, I reached out to follow up on my missing money. The platform completely ignored my queries, gave zero updates, and has now blocked or restricted my ability to send messages through their customer support portal. Description of the Issue: Battery Bet has accepted my money from the banking gateway but is refusing to credit it to my account. They have given me an endless runaround of changing timelines (3 hours to 3 business days) only to completely ignore me and shut down my support chat features once those deadlines passed. This behavior is highly predatory. It prevents me from playing with my funds or withdrawing my money, and leaves me with no internal way to contact the platform. I have attached my bank transaction receipt showing the exact timestamp, amount, and the unique UPI Reference / UTR ID for this payment as irrefutable evidence. I request the AskGamblers team to step in, escalate this to a Batery Bet manager, force them to credit my INR 1,500, and restore my communication privileges. Thank you for your time and intervention. Sincerely, < full name removed >

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95h left
₹1,500