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Battery bet always delaying withdrawal


1 year ago

Subject: Formal Complaint Against Battery Bet Casino for Repeated Withdrawal Delays

Dear AskGamblers Complaint Team,

I am reaching out to formally report an ongoing issue with Battery Bet Casino regarding repeated delays in processing my withdrawal requests. Despite following all the necessary steps and verifying my account, the casino has failed to release my funds, citing vague "technical issues."

Details of the Complaint:

Casino Name: Battery Bet Casino

My Account Username/Email: Shaik Sarkar Ali / sarkar­ali­123­@gm­ail.com

Registered Number: 8008841093

Total Pending Withdrawals: ₹2,70,000

Reason Provided by Casino: "Technical Issues"

Complaint Summary:

I have made multiple withdrawal requests totaling ₹2,70,000, but none of them have been successfully processed. Every time I contact the support team, I am told there are "technical issues" causing the delays. However, this explanation has been repeated for an extended period without any resolution or clear communication from the casino.

This situation is causing significant stress and inconvenience. I believe the casino's actions (or lack thereof) are either due to gross inefficiency or intentional delay tactics.

Requested Resolution:

1. Immediate processing of all pending withdrawals.

2. A transparent explanation for the repeated delays.

3. Assurance that such issues will not occur in the future.

I trust AskGamblers' expertise in mediating such disputes and hope to resolve this matter promptly through your assistance. Please let me know if you require any additional information or documentation.

Thank you for your support.


Sincerely,

<content removed>

Disputed Casino BateryBet Casino
Amount ₹270000

Discussion

User name

Dear @Bettingraj,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear Bettingraj,

As per your Batery account information the mentioned withdrawals have been processed successfully.

Possible delays in processing them occure due to pure technical reasons on payment system side. Please rest assured that we constantly work to improve the system and our services.

Please accept our aplogoies for any inconvenience.

Best regards,
Batery.
User name loyalty-level-2
My account id 46802229

Still 230000 pending from long time
User name
Dear Bettingraj,

We're very sorry to hear about your issue. Rest assured, please don't worry! We will try our best to resolve the issue as soon as possible!

To investigate your issue, we would like to request your Batery account ID, so that we could open and put your case into process, if it is not already.

As soon as we receive the information, we will promptly start investigating your issue.
We hope for your cooperation.

Regards,
Batery.

BateryBet Casino Complaint Stats

Resolved 176 / 181
Avg. Amount $606
Avg. Complaint Duration 13 days
Avg. Response Time 2 days

BateryBet Casino Complaints

See all complaints for this casino
BateryBet Casino INR 8000 payout missing despite Completed status and closed support ticket

Dear AskGamblers Complaint Team,

I am lodging a formal complaint against BateryBet regarding an unresolved withdrawal of INR 8,000. The casino has marked the transaction as "Completed" on their user portal, but they have failed to transfer the funds to my bank account and have closed my internal support tickets.

Case Details

Casino Name: BateryBet

Account ID: 39428664

< personal information removed >

Disputed Amount: INR 8,000

Operation ID: 12516360804-1707


Timeline of Events

1 - 17th July 2026 at 02:21 PM: I initiated an INR 8,000 withdrawal request. The dashboard instantly marked it as "Completed" and "Successful."

2 - 17th July 2026 at 03:37 PM (Live Chat Support): Since no money arrived, I contacted customer support. The agent explicitly instructed me to wait up to 72 hours, stating: "The withdrawal 12516360804 became successful. Please be patient, it usually takes up to 72 hours to receive the funds to the bank account. If the payout has not been received after 72 hours, please make a new request and attach a bank statement as a PDF file.

3 - Expiry of Deadline: The 72-hour window has completely expired. No funds have been credited to my bank account.

4 - Ticket Closure: I have already shared my official PDF bank statement directly with the BateryBet support team to prove the non-payment. Instead of checking the transaction tracking or providing a network reference code, they chose to close out my internal support ticket and stop responding.


Summary of Grievance

BateryBet is practicing deceptive reporting by clearing processing queues and marking transactions as "Completed" before the funds are actually settled by their banking processor.

Since my bank statement clearly proves that no credit of INR 8,000 has arrived since July 17th, I request the AskGamblers team to intervene and compel BateryBet to provide the official banking UTR/RRN tracking number or immediately release my funds.


Sincerely,

< personal information removed >

Status solved Resolved
₹8,000