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Battery bet always delaying withdrawal


1 year ago

Subject: Formal Complaint Against Battery Bet Casino for Repeated Withdrawal Delays

Dear AskGamblers Complaint Team,

I am reaching out to formally report an ongoing issue with Battery Bet Casino regarding repeated delays in processing my withdrawal requests. Despite following all the necessary steps and verifying my account, the casino has failed to release my funds, citing vague "technical issues."

Details of the Complaint:

Casino Name: Battery Bet Casino

My Account Username/Email: Shaik Sarkar Ali / sarkar­ali­123­@gm­ail.com

Registered Number: 8008841093

Total Pending Withdrawals: ₹2,70,000

Reason Provided by Casino: "Technical Issues"

Complaint Summary:

I have made multiple withdrawal requests totaling ₹2,70,000, but none of them have been successfully processed. Every time I contact the support team, I am told there are "technical issues" causing the delays. However, this explanation has been repeated for an extended period without any resolution or clear communication from the casino.

This situation is causing significant stress and inconvenience. I believe the casino's actions (or lack thereof) are either due to gross inefficiency or intentional delay tactics.

Requested Resolution:

1. Immediate processing of all pending withdrawals.

2. A transparent explanation for the repeated delays.

3. Assurance that such issues will not occur in the future.

I trust AskGamblers' expertise in mediating such disputes and hope to resolve this matter promptly through your assistance. Please let me know if you require any additional information or documentation.

Thank you for your support.


Sincerely,

<content removed>

Disputed Casino BateryBet Casino
Amount ₹270000

Discussion

User name

Dear @Bettingraj,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear Bettingraj,

As per your Batery account information the mentioned withdrawals have been processed successfully.

Possible delays in processing them occure due to pure technical reasons on payment system side. Please rest assured that we constantly work to improve the system and our services.

Please accept our aplogoies for any inconvenience.

Best regards,
Batery.
User name loyalty-level-2
My account id 46802229

Still 230000 pending from long time
User name
Dear Bettingraj,

We're very sorry to hear about your issue. Rest assured, please don't worry! We will try our best to resolve the issue as soon as possible!

To investigate your issue, we would like to request your Batery account ID, so that we could open and put your case into process, if it is not already.

As soon as we receive the information, we will promptly start investigating your issue.
We hope for your cooperation.

Regards,
Batery.

BateryBet Casino Complaint Stats

Resolved 198 / 203
Avg. Amount $559
Avg. Complaint Duration 14 days
Avg. Response Time 2 days

BateryBet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 119 out of 120 complaints in this category have been resolved.
This operator's average complaint duration is 14 days, while the average duration across all operators is 8 days.

BateryBet Casino Complaints

See all complaints for this casino
Amount deposited but funds not credited yet in gaming account

I have been using the batery bet site for about a month approx my gaming I’d is 86113728.


I deposited Rs. 25,000/- on September 20th in batery bet site.


The funds have not been credited. When I contacted the support chat, they said to wait for 3 hrs to reflect.


But even after 3 hrs as funds were not credited as instructed I raised the request with the administration team. The request no is 26247444.


But the team is not responding only it’s been 3 days they have not replied in that request window.


They said they have requested the payment provider for confirmation and would get response within 3 working days but it’s been 5 days since i have deposited and it’s beyond 3 business days.


Yet my funds were not credited to my gaming account nor refunded to my source account.


I have provided them the UTR no. along with the screenshot for reference yet they have not resolved the issue.


I have even contacted my bank for the same; they have mentioned that the transaction was successful and cannot be refunded.


Pls ask gamblers team to help me recover my amount.


There is no proper response from batery bet administration team as they are always sending generic copy paste messages telling me to wait but not resolving the issues.


I have never faced such an issue on any website till date. It’s been 5 days pls credit my funds to my gaming account.


I’m attaching the payment proof along with the response I have got from the administration team.

Chart Pointer
43h left
₹25,000
Deposit and withdrawal pending

< casino credentials sent to the casino >


​Complaint Description:

​I am submitting this formal complaint against BateryBet Casino regarding two uncredited UPI deposits totaling ₹50,000 INR and an unresolved withdrawal request of ₹30,000 INR, both pending for over a week without resolution from customer support.

​1. Uncredited Deposit #1: ₹30,000 INR

​Date & Time: 28 August 2026, 10:58 PM IST

​Amount: ₹30,000 INR

​Payment Mode: UPI (Google Pay)

​Recipient UPI ID / Name: 9401866630m@pnb / DEEP DEKA

​Bank UTR / UPI Reference ID: 624033824743

​Google Transaction ID: CICAgLiXluLbYA

​Debited Bank Account: ICICI Bank (A/C ending in 1858)

​Status: Fully debited from the bank account; not credited to Batery wallet for over 7 days.

​2. Uncredited Deposit #2: ₹20,000 INR

​Date & Time: 29 August 2026, 09:11 PM IST

​Amount: ₹20,000 INR

​Payment Mode: UPI (Google Pay)

​Recipient UPI ID / Name: paytm.s2ty52s@pty / Umesh Dangi

​Bank UTR / UPI Reference ID: 624199388651

​Google Transaction ID: CICAgLjfiZvCDw

​Debited Bank Account: ICICI Bank (A/C ending in 1848)

​Status: Fully debited from the bank account; not credited to Batery wallet for 7 days.

​3. Pending Withdrawal: ₹30,000 INR

​Amount: ₹30,000 INR

​Status: Requested and pending without clearance or credit to my bank account.

​Current Situation & Resolution Requested:

I have repeatedly contacted BateryBet live support and submitted official bank statements and transaction receipts showing successful debits and valid 12-digit UTR numbers. Support has only provided automated responses stating that the transactions are "under review with the payment aggregator," but no progress has been made.

​I request AskGamblers to intervene so that BateryBet management will:

​Locate and credit the ₹20,000 and ₹30,000 deposits to my player wallet (or reverse the funds back to the originating bank accounts if they cannot credit them).

​Approve and release the pending ₹30,000 withdrawal to my verified payout method.

​I have attached clear bank statements in PDF format along with transaction receipts confirming all UTR numbers and timestamps

Chart Pointer
84h left
₹80,000