Complaint #463 BateryBet Casino

Amount deposited but not yet credited

By Adarsh143

3 weeks ago

Dear
AskGamblers please help me to get my money back
I have deposited the amount of Rs 10000 instead of Rs 10200. It’s been 5 days passed my amount is still not yet credited. Not getting any proper response from Baterybet. I seek for help AskGamblers. Kindly help me to get my money back.
My Account id- 37983879
My request no- 25299517

Disputed Casino BateryBet Casino

Reason Amount not credited

Amount ₹10000

Discussion

63 hours left for BateryBet Casino to respond.

Adarsh143

1 day ago

Every single time same reply
I want my money back it’s my hard working money.

BateryBet Casino

• Representative

1 day ago

Hello!
The issue is still under investigation on the provider’s side.
As soon as we receive a response from the provider we will inform you immediately.
Please accept our apologies for the delay.

Best regards,
Batery.

Adarsh143

2 days ago

I want my money asap.! Dear AskGamblers team please help me to get my money.! This Baterybet casino is scammer.

BateryBet Casino

• Representative

2 days ago

Dear Adarsh143,

Please accept our apologies for the ongoing delay. We are actively following up with the provider and will provide an update the moment they respond. We appreciate your continued patience. We are still awaiting a response from our provider and will notify you immediately once we receive it.Thank you for your patience as we work through this. We are currently waiting on information from our provider and will alert you as soon as it arrives.

Best regards,
Batery

BateryBet Casino Complaint Stats

Resolved 190 / 195

Avg. Amount $577

Avg. Complaint Duration 13 days

Avg. Response Time 2 days

COMPLAINT REFERRED BY AGCCS PARTNER Daily-Freespins (266)

Complaint Status

63h left

₹10,000

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BateryBet Casino Complaints

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Withdrawal si showing as completed but never received in bank account

My withdrawal of inr 1750 is showing as completed but it never reached my bank account
Amount 1750
Dated 28 spt 2026
Time 3 58 pm
I have also contacted the live chat but no solution has been made please ask gamblers team help me getting my funds back.i have attached the payment history in the attachment and also I have attached the pdf of my bank account please have a look

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I requested a withdrawal for R75995 South African rands and requested to submit my bank statement and 8 days later the winnings have not been paid. I have 2 open queries with customer care: Reference 12577332257. Withdrawal

Since requested on the morning of 24 August. No answers from this company.

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My deposit 20000 not Received please help me sir

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Hello Ask Gambler,

I sincerely need your help with my ongoing issue with BateryBet.

First, I was asked to submit my photo ID and a selfie holding a piece of paper with the current date. I submitted everything as requested, and BateryBet asked me to wait 72 hours.

I waited the full 72 hours, hoping that my verification would finally be completed and that I would be able to withdraw my funds and use my account with my new updated phone number.

However, after those 72 hours passed, they requested additional documents. Again, I fully cooperated and submitted a selfie with my UPI application, my latest electricity bill, and my ID card. After submitting everything, I was once again told to wait another 48 hours.

Now, the additional 48 hours have also completely passed. Which was passed away 2 days before.

Now I am not getting any reply from them and they are also not responding to me.

I have already waited long enough and honestly cannot keep waiting without any clear response. The situation has become extremely stressful for me because my verification is still pending, my new phone number has not been updated, and I am unable to properly use my account or withdraw my funds.

Please ask Gambler help me.

Before they was replying. Now they have stopped responding and myself I can't message them also. 4 days has been passed away without reply. I contacted live chat multiple times but they also don't reply please help me

Account id: 49655063