I created an account at the grande vegas casino and play with $ 50 without deposite, then I win $ 250.
they asked me to submit some documents like (driver license, statement of bank and holding ID)
after a couple of days later they asked me to resend the document, and I was again sent the dokumenn shortage, an interval of a few days they asked me to send the document back ..
I really do not understand they always repeat to me send documents, whereas all the documents that I submit as legitimate and clear, until my account was closed and said:
Proof of address (remaining docs)
We are contacting you from Grande Vegas casino.
After reviewing the documentation submitted, your account did not pass our internal security checks.
A decision has been made to close your account. This decision will not be reversed.
As per our Terms and Conditions:
16. All cash-ins will be subject to audit before being processed. Players must provide a copy of Reviews their proof of identity, address, copies of credit cards and / or other Appropriate documentation when Withdrawing credits. Proof of identity must match the registered name and surname. If a player fails to provide this within 4 weeks of our request, his account may be subject to lock out and winnings and / or cash-ins made, voided. In cases of fraudulent documentation, the account will be locked and all winnings and / or cash-ins will be voided.
Enter Terms and Conditions Link
In the event a new account under your name is created, it will Also be closed.
I do not know what happened to them.
please help me to fix this problem askgambler