Hi,
I am writing to you because 888starz is preventing me from withdrawing the balance of my account (1 280.92 €) by asking me several times for the same documents as part of the verification of my account.
Indeed, since 31/12/2024, I have already provided:
- 4 different proofs of identity
- 1 selfie with my ID and their email in the background
- 1 proof of address
I am therefore forced to contact you to resolve this problem please.
Thanking you in advance,
Best regards
AskGamblers
Dear 888STARZ Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
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