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Loco Panda Casino -Said they were going to review my account for 60 days?!

UNRESOLVED
Complaint Info
Disputed casino Loco Panda Casino
Reason Delayed payment
Amount $ 121
Posted on July 28, 2014

I got a $ 20 no deposit bonus. This could be wagered 40x. I deposit $ 21 and would like to withdraw $ 121 This started in 2014-07-10 Received an email : We would like to inform you that your withdrawal request was not approved at this time.

Your account was randomly chosen for a security check and you will be notified by email once your account review is over. This process might take up to 60 business days.

I think that they do not want to pay. Why do I have to wait another 60 days? Please help me to avoid having to wait so long. Thank you.

AskGamblers
Posted on July 28, 2014

Dear @sjnyer,
Any update considering your complaint?

Posted on July 29, 2014

Yes there are complaints. The email from Loco Panda is not the answer. I do not want to pay. What can you do? Please continue to help. Thank you.

Posted on July 31, 2014

Today, for the second time rejected.

We would like to inform you that your withdrawal request was not approved at this time.
Your account was randomly chosen for a security check and you will be notified by email once your account review is over. This process might take up to 60 business days.
As a reputable and legally operated casino, it is vitally important for us to implement security measures, and LocoPanda Casino regards your security, privacy and satisfaction as our top priority.
Please accept our apologies for this necessary inconvenience, and we thank you in advance for your patience and understanding.

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