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4Kasino Casino - Withdrawal option disabled more than 100 days

UNRESOLVED

Complaint Info

Disputed casino

4Kasino Casino

Amount

€ 451

Posted on September 12, 2022

Hello! I have 451 eur balance and they disabled withdrawal option. My account is verified, I've provided all requested documents to them and they accepted it.But when I request withdrawal, 25 may, they canceled it, and told me, that my account shall be reviewed by the relevant department for security reasons, and they can't provide time-frame of checking. They tell me, that my account still checking, but it has already gone more than 100 days since "checking " starts. Please help me to solve this situation. Thanks.

AskGamblers
Posted on September 14, 2022

Dear 4Kasino Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.