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22bet Casino - Withdrawal Issue With 5,000 CAD Payment

RESOLVED
Posted on January 15, 2019.

Hi. I have requested two withdrawals for over CAD$2,500 each via the MuchBetter method over 36 hours ago and have not received the funds in my MuchBetter wallet yet. I have requested withdrawals in the past and even after these two particular withdrawals in focus, and have received the funds in my MuchBetter wallet ASAP - these two in particular are still 'processing' and support is not being helpful. Support keeps telling me that a specialist will look into it etc, etc, however more than enough time has elapsed and I have not heard anything definitive from support. The thing I really find odd is that I requested two smaller withdrawals after requesting these particular two, and received them no problem in my MuchBetter wallet. I need my funds to be processed to me!!

AskGamblers
Posted on January 23, 2019.

This complaint has been reopened as per submitter's request and AskGamblers Complaints Team would like to give it one more try and help both parties involved into the dispute reaching to a satisfactory resolution.

Posted on January 23, 2019.

Hi. I am trying to withdraw CAD$3500 using the same method I have always withdrawn and deposited, MuchBetter, and my requests first always get approved by 22Bet and then fail (due to payment processing error). This is what 22Bet tells me. Please fix the issue and help me withdraw my funds. Support is taking me in circles and not helping. This is SO frustrating and a huge inconvenience!!

AskGamblers
Posted on April 23, 2019.

This complaint has been reopened due to the declared willingness on behalf of 22bet Casino management to do everything within their power to solve their old complaints. AskGamblers Complaints Team is reluctant to give these old cases one more chance for a successful resolution.

Posted on April 23, 2019.

Dear GTUCCI13 and Askgamblers team, we would like to inform you
that the customer received his founds, also all proofs were sent to askgamblers team!

Best regards!
22BET Team!

AskGamblers
Posted on April 23, 2019.

Dear @gtucci13,

Please make sure to update your issue in a timely manner and let the AskGamblers Complaints Team know if you got the payment/s. Be in aware in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly. Please keep in mind that as per the AGCCS terms providing updates in a timely manner is a must.

Thank you for your cooperation.

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