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22bet Casino - Unable to get back my deposits

UNRESOLVED
Complaint Info
Disputed casino 22bet Casino
Reason Verification issues
Amount ₹ 910
Posted on May 24, 2021

Dear Team,

I have deposited 2 payments of 405 odd Rs to play on the slots. While opening slots it gave me error, i tried to withdraw deposited amount however it didn't allow me and asked to contact security team, i have submitted all the required documents. Finally they gave me a form and asked to fill in manually and send it to them which I did however they kept on saying its incomplete. I crossed checked and it's complete i asked them what is incomplete in form let me know.. They kept on replying like a bot rather than specifying what it is. I just want to withdraw my deposited amount back.

Request you to please help me get this resolved. Attached are screenshot of all email conversation.

Thanks & Regards

Adnan

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