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22bet Casino - Rejects my withdrawals

REJECTED
Complaint Info
Disputed casino 22bet Casino
Reason Declined payment
Bcarlson9 Denmark
Posted on May 8, 2019

Hi AskGamblers.

I have an issue with 22bet as they won't allow me to withdraw my money. First I tried to withdraw to my VisaCard 10 times which all was rejected because of errorcode (-6121). Therefore I contacted there support who told me to make a deposit with Neteller so I could withdraw from there. After that they asked me for pictures my Drivers License, Passport, VisaCard and Neteller account to verify my identity. I provided them all that and they told me I was now able to withdraw with Neteller. BUT it still didn't work, and the support is absolutely no help. I after did some research on your website, and I see im not the only one who exoerience this exact thing with 22bet. Could you please help me with this case and hopefully end this misery for a lot of people?

Best regards

Bjørn

AskGamblers
Posted on May 8, 2019

Dear @Bcarlson9,

Please make sure to update your complaint accordingly and clarify the total amount of the disputed withdrawal request/s.

Thanks for cooperating the AskGamblers Complaints Team.

Posted on May 9, 2019

Dear Askgamblers team, at the moment we can't see any balance
on this player account.



Best regards!
22BET team!

AskGamblers
Posted on May 9, 2019

Dear @Bcarlson9,

Please make sure to update your ongoing complaint and inform AskGamblers Complaints Team whether you have canceled your withdrawal and played off your funds? Please be in aware that you are supposed to reply within the given 96-hours time frame, otherwise AskGamblers Complaints Team will consider the case as Rejected upon player's inactivity and it will be closed accordingly.

Thank you for your cooperation.

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