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22bet Casino - Refusal to process withdrawal

RESOLVED
Complaint Info
Disputed casino 22bet Casino
Reason Declined payment
Amount $ 300
Posted on September 24, 2018

I have been trying to withdraw my funds which I have turned over appropriately and performed numerous verification tasks multiple times. Every time I get a declined withdrawal it seems the online consultants will either randomly advise me to do any number of verification processes which I have already completed, advise me to use a different withdrawal method like ewallet ( I tried this, and 22bet block due to my region) or I will be told it has been submitted to the 'specialists' which will never get back to me. I just want to withdraw my rightful money to my Visa card. They refuse to help. Took my money instantly, holding it at ransom.

Richard

Australia

AskGamblers
Posted on September 24, 2018

Dear @Mandarinfish,

Please make sure to update your complaint accordingly and clarify the total amount of the disputed withdrawal request/s.

Thanks for cooperating the AskGamblers Complaints Team.

AskGamblers
Posted on June 17, 2019

This complaint has been reopened due to the declared willingness on behalf of 22bet Casino management to do everything within their power to solve their old complaints. AskGamblers Complaints Team is happy to give these old cases one more chance for a successful resolution.

Posted on June 19, 2019

Dear Askgamblers team, we would like to inform you that the customer was paid, all proofs have been sent to askgamblers team.

Beat regards!
22bet team

AskGamblers
Posted on June 19, 2019

Dear @Mandarinfish,

Please make sure to update your issue in a timely manner and let the AskGamblers Complaints Team know if you got the payment. Be in aware in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly. Please keep in mind that as per the AGCCS terms providing updates in a timely manner is a must.

Thank you for your cooperation.

AskGamblers
Posted on June 19, 2019

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

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