What's new

  • What's new
  • Notifications
Search
Search for over 1000 casinos, slots, bonuses

Recent Searches

Clear

Notifications
failed to load.

Reload

You don't
have any
notifications.

Reload
View all

Notifications
failed to load.

Reload

You don't
have any
notifications.

Reload
View all

22bet Casino - Multiple withdrawal attempts declined, no clear reason from support

UNRESOLVED
Complaint Info
Disputed casino 22bet Casino
Reason Declined payment
Amount $ 1756
Shawandy Queensland Message
Posted on November 12, 2018

Hi

I wish I had visited this site before I created my 22bet account.

I live in Australia. I registered on November 7 and deposited $150 AUD in total (I did not receive my deposit bonus either). The next day I won a bet worth $1756 AUD.

When I tried to withdraw the funds I was initially approved then the next day the withdrawal was declined by their operator. I have tried multiple times to withdraw but I am declined each time.

I have contacted support, provided all the verification evidence they asked for however I have not been given a straight answer as to why I am being declined.

First they asked me to provide a copy of my passport, then a copy of my bank cards, then they tell me there’s an issue with my bank blocking the withdrawal, the next time they said there were technical problems with withdrawals to bank cards.

From reading the other complaints on this site I see I am getting the same treatment. Refusal to withdraw, lack of help from support, vague explanations etc.

Does anyone have any advice on how I can get my winnings from 22bet?

Thanks

AskGamblers
Posted on November 28, 2018

This complaint has been reopened as per submitter's request and AskGamblers Complaints Team would like to give it one more try and help both parties involved into the dispute reaching to a satisfactory resolution.

Sign up for +100 No Deposit Spins!

This offer is not applicable to residents of Great Britain.

By subscribing you are certifying that you have reviewed and accepted our updated Privacy and Cookie Policy