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22bet Casino - Mastercard withdrawal issue

UNRESOLVED
Complaint Info
Disputed casino 22bet Casino
Reason Declined payment
Posted on September 25, 2018

I am trying to withdraw my money from 22bet as I want to stop gambling and whenever I try to make a withdrawal the request initially gets accepted but then gets declined due to a payment error. I have contacted live chat multiple times and have been instructed to use different deposit/ withdrawal methods (some of which weren't available in my country). I deposited via my card so i could also withdraw via the card and not set up any additional accounts. I have a PayPal account but the PayPal deposit method is not available in my country. After going back and forth with no reason for the error I am getting sick of going around in circles.

AskGamblers
Posted on September 25, 2018

Dear @jamesfrench16,

Please make sure to update your complaint accordingly and clarify the total amount of the disputed withdrawal request/s.

Thanks for cooperating the AskGamblers Complaints Team.

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