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22bet Casino - Cant access my account, no support and no answers for over 2 months

Complaint Info
Disputed casino 22bet Casino
Reason Delayed payment
Amount € 2300
Inactive user
Posted on July 16, 2020

Hello dear sirs,

Since I opened my account nr 192606493 on 12th may 2020. After 10 days I couldn't login into my account anymore. All the times I resetted the password I still got the same error.

I contacted support, they told me to contact Security department. Once I contact Security they tells me to contact Block department.
Once I contact Block department, they tells me to contact Security. And I'm on circles for over 2 months without any answer. I have around 2300€ in balance and I can't even login into my account!

Please help!

Posted on July 23, 2020

Dear all,

Behavior shown by the player during the course of the investigation that AskGamblers Complaints Team performed internally by making multiple accounts for the same issue is direct breach of AskGamblers Casinos Complaints Terms.

AskGamblers Complaints Team maintains zero tolerance towards player trying to abuse our complaints service and not using it in a good faith, therefore we took the decision to reject this case and moreover, to ban player from using our services in the future.

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