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22bet Casino - All my attempts to request a withdrawal denied for no reason

RESOLVED
Complaint Info
Disputed casino 22bet Casino
Reason Declined payment
Amount $ 7000
l13809622128 Western Australia Message
Posted on September 25, 2018

I tried to withdraw my money 2 months ago, it was 4500 AUD. They approve at first time, and after a two weeks waIting, I still dont see my money in my bank account. So I start ask their customer service, then they denied my withdraw and ask my ID approve.
So I provide everything they ask and start withdraw again (It takes me 10 email and a week time contract with them, because they reply so slow and keep asking for more info from me)
Then they approve my withdraw again, and after other two weeks waiting they denied my withdraw again for no reason. I ask them and they just ignore my request or tell me to wait.

Is been two months now.... I have 7500 AUD in my account which i want to withdraw but they wont let me do it

AskGamblers
Posted on July 2, 2019

This complaint has been reopened due to the declared willingness on behalf of 22bet Casino management to do everything within their power to solve their old complaints. AskGamblers Complaints Team is happy to give these old cases one more chance for a successful resolution.

Posted on July 2, 2019

Hey, dear askgamblers team, we would like to inform you
that the customer was paid, and all proofs were already sent
to askgamblers team!


Best Regards!
22BET Team

AskGamblers
Posted on July 2, 2019

Dear @l13809622128,

Please confirm if the issue has been resolved. Be in aware in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly. Please keep in mind that as per the AGCCS terms providing updates in a timely manner is a must.

Thank you for your cooperation.

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