I have deposited 100 euro on 2/7/2021 using by reference at ATM.
The money got transferred and it was a successful transaction. But the money never got credited into my 1xbet account.
I mailed 1xbet many times and it's been 48 days since I transferred my money. I mailed them with the details they asked me to send (transaction pdf and bank statement) and they couldn't resolve it yet.
This was the last e-mail I receive from 1xbet:
“ Dear user,
Our Payment Department is still working on the issue.
The process will not be faster if you keep reminding us about your deposit. Please be patient during this time.”
48 days is too much I am desperate with this...