Complaint #30 GGbet Sportsbook

Late payment ggbet

By Lukasbisk

1 year ago

I have 4 withdrawals pending approval since 7/19 and today 7/29 they haven't even changed the transaction status. It's a little over $530, divided into four withdrawals, one of which was only $4, which also wasn't released, even though all the information was verified.
Transaction ID 26060258-1ba9-4816-a7cd-1b2e3ee3a0bd
Transaction ID f977e111-9c04-4786-af06-7abc8575a8b0
Transaction ID 578d16de-dc9e-4641-be7b-bb808c8fcbb0
Transaction ID b5e4e99e-6ede-41b2-86bc-22d820e1e7ed

Disputed sportsbook GGbet Sportsbook

Reason Delayed payment

Amount R$2120

Discussion

AskGamblers

• Support Team

1 year ago

Dear @Lukasbisk,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

GGbet Sportsbook

• Representative

1 year ago

Dear Lukasbisk,
Thank you for your message.

We understand your frustration and appreciate your patience. After reviewing your account, we can confirm that several of your withdrawal requests have already been processed successfully.

Please take a moment to review your payment method or account and confirm whether those transactions have been received on your side.

Please be assured that all transactions are handled in line with our Terms and Conditions, and we are doing everything possible to ensure timely processing.

If you have any further questions, feel free to contact us.

Lukasbisk

1 year ago

This waiting time is unacceptable, it's already been 20 days and they haven't paid any amount, I'll pass it on to my thousands of followers on social networks about this betting house being a scam. There is a pending withdrawal of $4 out of the more than $400 that so far have not been paid. Absurd!
And the most unbelievable thing is that a shack like this has a considerable note in askgamblers.

GGbet Sportsbook

• Representative

1 year ago

Dear Lukasbisk,
Thank you for reaching out to us, and we truly appreciate your patience.

We have reviewed the information regarding your four pending withdrawal requests and can confirm that all of your requests are in good standing, there are no issues with them.

Please note that, according to our Terms and Conditions, clause 8.3.1, the processing time for withdrawals may take longer in certain cases due to internal security checks, volume of requests, or banking procedures. We want to assure you that your transactions are currently undergoing standard processing within these guidelines.

We kindly ask you to allow a bit more time. Don't worry, your funds will be successfully released soon.

Thank you again for your understanding and patience. If you have any further questions or concerns, please don't hesitate to reach out - we’re here to help.

GGbet Sportsbook Complaint Stats

Resolved 38 / 38

Avg. Amount $1,021

Avg. Complaint Duration 14 days

Avg. Response Time 2 days

GGbet Sportsbook Complaint Summary

Most user complaints about this operator fall under the Payment category.

So far, 35 out of 35 complaints in this category have been resolved.

This operator's average complaint duration is 14 days, while the average duration across all operators is 7 days.

GGbet Sportsbook Complaints

See all complaints for this sportsbook

They refuse to withdrawal

I have issues like every other GGBET customer with my withdrawals. In the beginning i almost got my withdrawals instantly. After i start winning it takes more time. Alot more time. I have two pending withdrawals for many days now and its just 'in progress'. Nothing happens. Customer service read from a script and just say wait 5 days. But it dosent take 5 days when they always payout within hours. I cant get any help and after reading all the reviews online im starting to fear i never see my money.

6eba9a2f-baae-4214-8d51-f932e50147b7

Rejected

Cannot withdraw my 300 USD winnings

I tried to withdraw my $300 winnings, but they wouldn't let me.

First attempt was rejected after 7 days of being "in progress". Their customer support assured me the whole time that I'd receive it within 7 days.

Second attempt is still pending, but it's already been 6 days and honestly it's frustrating and exhausting to have to check the status of my withdrawal every hour, hoping it'd be successful.

When I reached out to their support, they gave the same generic excuse they gave to other players who complained about their withdrawals. They'd just blame their "payment provider" and say it's because of technical difficulties. No assurance or accountability whatsoever. It's extremely frustrating, especially because of the fact that it's 2026 and these guys take their sweet time before giving you your winnings.

Resolved

$300

Delayed Skrill Withdrawal 25 USD

Platform: GG.BET
User ID: 74136019
Transaction Amount: 25.00 USD
Payment Method: Skrill
Transaction Date: August 16, 2026

Complaint Summary:

On August 16, 2026, I requested a standard withdrawal of $25.00 via Skrill (User ID: 74136019). The transaction has remained stuck in "New" status for over 17 days without processing.

Furthermore, GG.BET support provided misleading and contradictory information:

On August 29, support representative "Roger" officially confirmed via email that the withdrawal was completed and funds would arrive within 72 hours.

After 72 hours passed with no funds received, representative "Janice" admitted via email that the support team made an error and confused my request with a different transaction, confirming the $25 payout was still pending.

A formal 24-hour resolution notice was sent on September 1, 2026, which the platform completely ignored. This delay violates standard payout terms and demonstrates unacceptable support practices.

Requested Remedy:

Immediate manual clearance and approval of the $25.00 Skrill withdrawal.

Resolved

$25

Withdrawal request 8days past

Hi please help regarding my withdrawal request last aug.25 on ggbet. Already 8days past but still in progress. I emailed them everyday to follo up but they say only to wait. They give me deadline that it will process yesterday sept.1 (Utc) but they don't comply. Please help

Transaction id: 4f7f7a32-2b92-481d-8942-02c14215dff5

Resolved

$800

Paid for deposit still not credited since 2 days

On 1st August 2026, I deposited INR 1,100 into my GGBet account through UPI, but the amount has still not been credited to my account. I have already contacted customer support multiple times, but they have only informed me that the matter is under investigation for the past two days. Kindly look into this issue on priority and ensure that my deposit is credited as soon as possible, as I need these funds to place my bets.

Resolved

₹1,100

Gg Bet Delayed Withdrawal 395 euro dont want to give them

Hello, I want to file a complaint about a delay in Withdrawal. The first one was released on July 17, the other two are from July 20 and 21, a total of 395 euros. The account is fully verified. I wrote to them and they said the same thing every time: to wait and that it takes time. The money was released via Neteller and I see no reason for it to take so long, except for deliberately hoping that I would give up. Below I will attach pictures of emails and live chats where I am constantly told that it takes time and to wait. Here is also withdrawal ID from 21.07.2026 - 5c44b444-9e69-4139-a12f-89e81f153f16. From 21.07.2026 - 9d3bbeca-835b-447e-9af6-b90cc8e907c0 and From 17.07.2026 - 76c19efb-d17b-477f-8a90-2326a3a25397

Resolved

€395

Unpaid withdrawals with 4 requests totalling 3000 CAD and oldest pending since July 9