Complaint #87 GGbet Sportsbook

Gg Bet Delayed Withdrawal 395 euro dont want to give them

By Denislav G.

3 months ago

Hello, I want to file a complaint about a delay in Withdrawal. The first one was released on July 17, the other two are from July 20 and 21, a total of 395 euros. The account is fully verified. I wrote to them and they said the same thing every time: to wait and that it takes time. The money was released via Neteller and I see no reason for it to take so long, except for deliberately hoping that I would give up. Below I will attach pictures of emails and live chats where I am constantly told that it takes time and to wait. Here is also withdrawal ID from 21.07.2026 - 5c44b444-9e69-4139-a12f-89e81f153f16. From 21.07.2026 - 9d3bbeca-835b-447e-9af6-b90cc8e907c0 and From 17.07.2026 - 76c19efb-d17b-477f-8a90-2326a3a25397

Disputed sportsbook GGbet Sportsbook

Reason Delayed payment

Amount €395

Discussion

AskGamblers

• Support Team

2 months ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

gaberov365

• Bulgaria

2 months ago

Thanks all money pay ❤️

AskGamblers

• Support Team

2 months ago

Dear @gaberov365,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

GGbet Sportsbook

• Representative

2 months ago

Thank you for your message. We have checked the information regarding your withdrawal requests and would like to confirm that all of the requested funds have been successfully withdrawn.

There are currently no outstanding withdrawal amounts from the transactions mentioned in your message.

We hope this clarifies the situation and that everything has been received successfully on your side.

GGbet Sportsbook Complaint Stats

Resolved 38 / 38

Avg. Amount $1,021

Avg. Complaint Duration 14 days

Avg. Response Time 2 days

GGbet Sportsbook Complaint Summary

Most user complaints about this operator fall under the Payment category.

So far, 35 out of 35 complaints in this category have been resolved.

This operator's average complaint duration is 14 days, while the average duration across all operators is 7 days.

GGbet Sportsbook Complaints

See all complaints for this sportsbook

Withdrawal delayed

I'm filing this complaint against GGbet regarding a significant delay in processing my withdrawal request.

On 28.10.2026, I requested a withdrawal of 172.63 euros.

I have already completed all the verification they want from me, and my account is verified.

When I contacted the support team, I received responses stating that the withdrawal is "under review" without any concrete explanation or timeline.

Transaction number - d690f672-95a6-43e1-80ad-99ee8304d459

Account name - ducky

Account ID - 74299971

Account email: <removed>

86h left

€173

They refuse to withdrawal

I have issues like every other GGBET customer with my withdrawals. In the beginning i almost got my withdrawals instantly. After i start winning it takes more time. Alot more time. I have two pending withdrawals for many days now and its just 'in progress'. Nothing happens. Customer service read from a script and just say wait 5 days. But it dosent take 5 days when they always payout within hours. I cant get any help and after reading all the reviews online im starting to fear i never see my money.

6eba9a2f-baae-4214-8d51-f932e50147b7

Rejected

Cannot withdraw my 300 USD winnings

I tried to withdraw my $300 winnings, but they wouldn't let me.

First attempt was rejected after 7 days of being "in progress". Their customer support assured me the whole time that I'd receive it within 7 days.

Second attempt is still pending, but it's already been 6 days and honestly it's frustrating and exhausting to have to check the status of my withdrawal every hour, hoping it'd be successful.

When I reached out to their support, they gave the same generic excuse they gave to other players who complained about their withdrawals. They'd just blame their "payment provider" and say it's because of technical difficulties. No assurance or accountability whatsoever. It's extremely frustrating, especially because of the fact that it's 2026 and these guys take their sweet time before giving you your winnings.

Resolved

$300

Delayed Skrill Withdrawal 25 USD

Platform: GG.BET
User ID: 74136019
Transaction Amount: 25.00 USD
Payment Method: Skrill
Transaction Date: August 16, 2026

Complaint Summary:

On August 16, 2026, I requested a standard withdrawal of $25.00 via Skrill (User ID: 74136019). The transaction has remained stuck in "New" status for over 17 days without processing.

Furthermore, GG.BET support provided misleading and contradictory information:

On August 29, support representative "Roger" officially confirmed via email that the withdrawal was completed and funds would arrive within 72 hours.

After 72 hours passed with no funds received, representative "Janice" admitted via email that the support team made an error and confused my request with a different transaction, confirming the $25 payout was still pending.

A formal 24-hour resolution notice was sent on September 1, 2026, which the platform completely ignored. This delay violates standard payout terms and demonstrates unacceptable support practices.

Requested Remedy:

Immediate manual clearance and approval of the $25.00 Skrill withdrawal.

Resolved

$25

Withdrawal request 8days past

Hi please help regarding my withdrawal request last aug.25 on ggbet. Already 8days past but still in progress. I emailed them everyday to follo up but they say only to wait. They give me deadline that it will process yesterday sept.1 (Utc) but they don't comply. Please help

Transaction id: 4f7f7a32-2b92-481d-8942-02c14215dff5

Resolved

$800

Paid for deposit still not credited since 2 days

On 1st August 2026, I deposited INR 1,100 into my GGBet account through UPI, but the amount has still not been credited to my account. I have already contacted customer support multiple times, but they have only informed me that the matter is under investigation for the past two days. Kindly look into this issue on priority and ensure that my deposit is credited as soon as possible, as I need these funds to place my bets.

Resolved

₹1,100