Complaint #6 GGbet Sportsbook

GGbet delays my withdrawals

By pullysercan

1 year ago

Hello,

Firstly, I have to write that I had to open this complaint topic because GGbet live support does not give a concrete reply about my delayed withdrawal requests. I have been using GGbet actively last 8-9 months without any problems.

I deposited a hundred times and withdrew several times. Earlier withdrawals were within 24-36 hours, BUT for now it has been over 8 days, and nothing is happening, and live support does not help at all; you only have to wait, wait, wait.

I have 3 requested withdrawal transactions, but all of them are NEW. The thing that I made 8-9 deposits in a row within 2-3 days, when it comes to withdrawing, they just say Wait, wait.

Again, I have to mention, my withdrawal requests were done within 24-36 hours, 2-3 weeks ago. I would like to continue betting at GGbet, but I will stop placing bets till my transactions are completed.

I have pending withdrawal requests totaling 750 euros.

Please ,I need help. I am devastated

Disputed sportsbook GGbet Sportsbook

Reason Delayed payment

Amount €750

Discussion

AskGamblers

• Support Team

1 year ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

GGbet Sportsbook

• Representative

1 year ago

Dear
@pullysercan

Thank you for sharing your update.

We truly appreciate your patience throughout this process, and we're glad to hear that the issue has been resolved and that you have received your funds. We understand that delays can be frustrating, and we apologize for the inconvenience caused.

Your continued trust in GG.BET means a lot to us, and we will do our best to ensure that future experiences are smoother and quicker.

Wishing you the best of luck with your future bets!

Best regards,
GG.BET Team

pullysercan

1 year ago

Good morning, I would like to inform the community that I have received the amount. It was frustrating due to the long process but after 21 days I have received. I will contunie to place my bets here at GGbets, I hope I wont face this kind long processes anymore.

I would like to thank the support team at GGBET and AskGamblers.

GGbet Sportsbook

• Representative

1 year ago

Dear
@pullysercan

Thank you for reaching out and for your kind wishes.

We sincerely apologize for the delay regarding your withdrawal. We understand how frustrating this experience must be, especially since your previous withdrawals were processed without issues.

Please be informed that your transaction with the ID e6c76609-765b-4736-8462-139a9af7ef1e is still under processing. Our relevant department is actively working to finalize it as soon as possible.

We greatly appreciate your patience and understanding.

Best regards,
GG.BET Team

GGbet Sportsbook Complaint Stats

Resolved 38 / 38

Avg. Amount $1,021

Avg. Complaint Duration 14 days

Avg. Response Time 2 days

GGbet Sportsbook Complaint Summary

Most user complaints about this operator fall under the Payment category.

So far, 35 out of 35 complaints in this category have been resolved.

This operator's average complaint duration is 14 days, while the average duration across all operators is 7 days.

GGbet Sportsbook Complaints

See all complaints for this sportsbook

They refuse to withdrawal

I have issues like every other GGBET customer with my withdrawals. In the beginning i almost got my withdrawals instantly. After i start winning it takes more time. Alot more time. I have two pending withdrawals for many days now and its just 'in progress'. Nothing happens. Customer service read from a script and just say wait 5 days. But it dosent take 5 days when they always payout within hours. I cant get any help and after reading all the reviews online im starting to fear i never see my money.

6eba9a2f-baae-4214-8d51-f932e50147b7

Rejected

Cannot withdraw my 300 USD winnings

I tried to withdraw my $300 winnings, but they wouldn't let me.

First attempt was rejected after 7 days of being "in progress". Their customer support assured me the whole time that I'd receive it within 7 days.

Second attempt is still pending, but it's already been 6 days and honestly it's frustrating and exhausting to have to check the status of my withdrawal every hour, hoping it'd be successful.

When I reached out to their support, they gave the same generic excuse they gave to other players who complained about their withdrawals. They'd just blame their "payment provider" and say it's because of technical difficulties. No assurance or accountability whatsoever. It's extremely frustrating, especially because of the fact that it's 2026 and these guys take their sweet time before giving you your winnings.

Resolved

$300

Delayed Skrill Withdrawal 25 USD

Platform: GG.BET
User ID: 74136019
Transaction Amount: 25.00 USD
Payment Method: Skrill
Transaction Date: August 16, 2026

Complaint Summary:

On August 16, 2026, I requested a standard withdrawal of $25.00 via Skrill (User ID: 74136019). The transaction has remained stuck in "New" status for over 17 days without processing.

Furthermore, GG.BET support provided misleading and contradictory information:

On August 29, support representative "Roger" officially confirmed via email that the withdrawal was completed and funds would arrive within 72 hours.

After 72 hours passed with no funds received, representative "Janice" admitted via email that the support team made an error and confused my request with a different transaction, confirming the $25 payout was still pending.

A formal 24-hour resolution notice was sent on September 1, 2026, which the platform completely ignored. This delay violates standard payout terms and demonstrates unacceptable support practices.

Requested Remedy:

Immediate manual clearance and approval of the $25.00 Skrill withdrawal.

Resolved

$25

Withdrawal request 8days past

Hi please help regarding my withdrawal request last aug.25 on ggbet. Already 8days past but still in progress. I emailed them everyday to follo up but they say only to wait. They give me deadline that it will process yesterday sept.1 (Utc) but they don't comply. Please help

Transaction id: 4f7f7a32-2b92-481d-8942-02c14215dff5

Resolved

$800

Paid for deposit still not credited since 2 days

On 1st August 2026, I deposited INR 1,100 into my GGBet account through UPI, but the amount has still not been credited to my account. I have already contacted customer support multiple times, but they have only informed me that the matter is under investigation for the past two days. Kindly look into this issue on priority and ensure that my deposit is credited as soon as possible, as I need these funds to place my bets.

Resolved

₹1,100

Gg Bet Delayed Withdrawal 395 euro dont want to give them

Hello, I want to file a complaint about a delay in Withdrawal. The first one was released on July 17, the other two are from July 20 and 21, a total of 395 euros. The account is fully verified. I wrote to them and they said the same thing every time: to wait and that it takes time. The money was released via Neteller and I see no reason for it to take so long, except for deliberately hoping that I would give up. Below I will attach pictures of emails and live chats where I am constantly told that it takes time and to wait. Here is also withdrawal ID from 21.07.2026 - 5c44b444-9e69-4139-a12f-89e81f153f16. From 21.07.2026 - 9d3bbeca-835b-447e-9af6-b90cc8e907c0 and From 17.07.2026 - 76c19efb-d17b-477f-8a90-2326a3a25397

Resolved

€395

Unpaid withdrawals with 4 requests totalling 3000 CAD and oldest pending since July 9