Complaint #66
GGbet Sportsbook
GGBet Delayed Withdrawal of 7600 CNY Since April 13
1 month ago
Dear AskGamblers Team,
First of all, I would like to express my sincere gratitude for providing this platform to help players like me resolve issues with online casinos. I never imagined I would need to file a complaint, but after days of waiting and no clear progress from GGBet, I have no other option but to turn to you for help.
I have been a user of GGBet for some time, with a history of successful deposits and withdrawals on the platform. I have fully completed all required KYC verification steps as requested, and I have never violated any of the platform’s terms and conditions. I have always been patient and cooperative with their processes, but the current situation has left me deeply anxious and frustrated.
On April 13, 2026, I submitted a withdrawal request via USDT TRC20 for an amount of 7600 CNY (approximately 1055 USD).
The transaction ID for this withdrawal is:
ac0ed74b-0c2b-4cf5-a37a-b7bc7acf7c7b
As of today, this withdrawal request has been pending for 5 full days, with no progress or confirmation that the funds have been processed. I understand that security checks and processing may take some time, but this has far exceeded the normal timeframe for verified users on this platform.
I have reached out to GGBet customer support multiple times to request an estimated timeline for my withdrawal, but they have repeatedly refused to provide any specific timeframe — not even a rough estimate of hours or days. They also confirmed that my withdrawal has not yet been sent to the finance department for processing, and remains stuck in a queue with no clear next steps. They were also unable to provide me with a TxID for the transaction, which has only added to my worry about the safety of my funds.
I have tried my best to stay calm and patient throughout this process, as I know these things can take time. I have never rushed the platform or made unreasonable demands, but after 5 days of waiting with no updates, no timeline, and only generic responses from support, I am increasingly concerned that my withdrawal will never be processed. I have exhausted all options to resolve this directly with GGBet, but they have given me no reassurance and no way to move forward.
I am not here to cause trouble or argue with the platform. I just want to receive my rightful withdrawal as promised. I would be incredibly grateful if AskGamblers could help me escalate this issue to GGBet, urge them to process my withdrawal immediately, or at least provide me with a clear, confirmed timeline for when I can expect my funds.
Thank you so much for your time, understanding, and assistance in this matter. I really appreciate you taking the time to review my case and help me resolve this stressful situation.
Best regards,
A concerned player
First of all, I would like to express my sincere gratitude for providing this platform to help players like me resolve issues with online casinos. I never imagined I would need to file a complaint, but after days of waiting and no clear progress from GGBet, I have no other option but to turn to you for help.
I have been a user of GGBet for some time, with a history of successful deposits and withdrawals on the platform. I have fully completed all required KYC verification steps as requested, and I have never violated any of the platform’s terms and conditions. I have always been patient and cooperative with their processes, but the current situation has left me deeply anxious and frustrated.
On April 13, 2026, I submitted a withdrawal request via USDT TRC20 for an amount of 7600 CNY (approximately 1055 USD).
The transaction ID for this withdrawal is:
ac0ed74b-0c2b-4cf5-a37a-b7bc7acf7c7b
As of today, this withdrawal request has been pending for 5 full days, with no progress or confirmation that the funds have been processed. I understand that security checks and processing may take some time, but this has far exceeded the normal timeframe for verified users on this platform.
I have reached out to GGBet customer support multiple times to request an estimated timeline for my withdrawal, but they have repeatedly refused to provide any specific timeframe — not even a rough estimate of hours or days. They also confirmed that my withdrawal has not yet been sent to the finance department for processing, and remains stuck in a queue with no clear next steps. They were also unable to provide me with a TxID for the transaction, which has only added to my worry about the safety of my funds.
I have tried my best to stay calm and patient throughout this process, as I know these things can take time. I have never rushed the platform or made unreasonable demands, but after 5 days of waiting with no updates, no timeline, and only generic responses from support, I am increasingly concerned that my withdrawal will never be processed. I have exhausted all options to resolve this directly with GGBet, but they have given me no reassurance and no way to move forward.
I am not here to cause trouble or argue with the platform. I just want to receive my rightful withdrawal as promised. I would be incredibly grateful if AskGamblers could help me escalate this issue to GGBet, urge them to process my withdrawal immediately, or at least provide me with a clear, confirmed timeline for when I can expect my funds.
Thank you so much for your time, understanding, and assistance in this matter. I really appreciate you taking the time to review my case and help me resolve this stressful situation.
Best regards,
A concerned player
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