Withdrawal blocked after changing wagering requirements and lack of support response

I am submitting this complaint because I have been unable to withdraw my funds despite following the instructions provided by the operator.

I made a deposit and later requested a withdrawal. My withdrawal was initially declined with the explanation that I first needed to complete a 1x wagering requirement on my deposit. I accepted this and completed the requested wagering.

After completing it, I requested another withdrawal. This time my withdrawal was rejected again, but now I was informed that I actually needed to complete a 3x wagering requirement instead. This requirement was different from what I had previously been told.

During this process, my balance increased to $462.95 through normal betting. However, every withdrawal request has been rejected while the required wagering conditions have kept changing.

I contacted customer support and also sent an email to the casino requesting clarification. Unfortunately, I have still not received a meaningful response despite waiting several days.

I believe the wagering requirements should be clear and consistent from the beginning. Changing the conditions after I have already complied with the previous instructions is unfair and has prevented me from accessing my funds.

I kindly ask AskGamblers to contact the operator, clarify the correct wagering requirement, and help resolve this matter so I can withdraw my balance.